Shift: Weekend Package 7pm-3am every Saturday and Sunday with Holiday Rotation

The Emergency Department Unit Clerk is the communications coordinator and is responsible for clerical work on the unit. Successful performance contributes to a holistic approach to the delivery of services, family-centered care and a high level of satisfaction from team members, patients and families through excellent customer service.

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.  

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.  Here are just a few:      

• Expect paid time off, parental leave, 401K matching and an employee recognition program.   

• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.  

• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.   

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.   

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. 

Find a fulfilling career and make a difference with UnityPoint Health.

• Utilizes current technology and electronic medical record to complete duties efficiently.
• Utilizes electronic medical record to facilitate patient flow in the department.
• Promotes family-centered care appropriate to age of patients served in the emergency department.
• Coordinates and prioritizes the dissemination of information.
• Manages clerical supplies, i.e., ordering, obtaining, transporting, storing, filing, etc.
• Adheres to unit specific employee accountabilities.
• Is flexible with assignments and work load, and maintains personal performance standards and skills.
• Utilizes cost effective measures consistent with the needs of the users, established standards and the hospital’s budgetary guidelines.
• Exercises and promotes effective communication in a multidisciplinary team approach.
• Serves as preceptor and mentors new Unit Clerk staff as a positive role model.
• Willing to cross-train to associated area on the unit and takes responsibility to maintain own competencies.
• Acts in accordance with DNV Primary Stroke Center guidelines and educational requirements therein.
• Acts in accordance with the Society of Cardiovascular Patient Care guidelines and educational requirements therein related to Heart Failure Accreditation and Chest Pain Center Accreditation
• Demonstrates the knowledge that patient and workplace safety is a priority by preventing errors, accidents and infections and reporting potential or actual concerns immediately.

Education: High School graduate or equivalent.

Experience: Previous clerical experience. Able to type accurately. Experienced in Microsoft Office application software. Previous medical experience and Epic EMR experience preferred. Knowledge of medical terminology preferred.

License(s)/Certification(s): Valid driver’s license when driving any vehicle for work-related reasons.

Knowledge/Skills/Abilities: Writes, reads, comprehends and speaks fluent English. Must have intermediate to advanced computer skills.