Under the direction supervision of a pharmacist, the pharmacy technician aids the pharmacist in the receipt, preparation, and delivery of medication to patients, families, and/or care givers. The technician maintains a practice environment that is in accordance with Iowa Board of Pharmacy Rules, Joint Commission, USP, ASHP, DEA, and the FDA.

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.  

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.  Here are just a few:      

• Expect paid time off, parental leave, 401K matching and an employee recognition program.   

• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.  

• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.   

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.   

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. 

Find a fulfilling career and make a difference with UnityPoint Health.

Technical Support

• Under the supervision of the pharmacist enters, labels, and prepares medication orders.
• Maintains patients profiles by adding/updating demographics, allergies, and insurance information
• Exhibits and maintains knowledge of the software, robotics, point of sale, and mailing systems utilized to prepare and dispense prescriptions, and over the counter products.
• Exhibits and maintains extensive knowledge in processing insurance claims and reimbursement procedures.
• Assists in maintaining adequate stock levels of pharmaceuticals and supplies through established inventory procedures. Communicates unusual usage patterns to supervisor and inventory staff.
• Assists in the management of 340B and Pharmacy virtual and on-hand inventories.

Departmental Support

• Promotes the development, preparation, implementation and attainment of departmental goals, policies, and projects
• Serves on departmental committees as assigned.
• Attends in-services, on the job training, and attends at least 75% of required department meetings.
• Performs departmental inspections and controlled substance verification as assigned
• Assists with the education, training or orientation of pharmacy technicians, and new hires.
• Communicates with pharmacist or supervisor as necessary when problems or unusual circumstances arise.

Customer Service

• Assists patients who are dropping off and/or picking up prescription or non-prescription orders.
• Communicates effectively with staff, physician office personnel, and customers to provide timely service, accurate information, to reduce problems and minimize exceptions.
• Communicates with insurance carriers to resolved claim rejections, and communicates with insurance carriers to obtain refill authorizations.
• Triage incoming calls. Provide answers to routine pharmacy procedures and refers drug information questions to a pharmacist as appropriate.
• Enroll patients in the Med to Bed, including visiting patients on the floor to promote the program.

Accounting Support

• Reconciles cash registers
• Prepares daily deposits
• Reconciles and records incoming insurance checks

• High School Diploma
• Retail experience is desired
• Certified Pharmacy Technician
• Iowa Registered Pharmacy Technician.
• Read/Write/Speak fluent English
• Technical aptitude
• Mechanical aptitude
• Basic Computer Skills using word, email, and web browser
• Knowledge of Pharmaceutical technology
• Knowledge of Medical Terminology
• Use of usual and customary equipment used to perform essential functions of the position.