Provides secretarial support for the central Iowa Care Coordination team. Supports the delivery of department’s services to inpatients patients by the successful and timely accomplishment of duties. Contributes to the overall goals of Integrated Care Management.

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.  

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.  Here are just a few:      

• Expect paid time off, parental leave, 401K matching and an employee recognition program.   

• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.  

• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.   

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.   

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. 

Find a fulfilling career and make a difference with UnityPoint Health.

• Coordinates transportation arrangements for the UnityPoint Health Des Moines wheelchair van as requested. Manages accurate appointment calendar for the driver with accurate information related to the transportation requested.
• Answers phone and responds to questions and requests in a professional customer-friendly manner. Screens calls and answers routine questions in a professional, customer friendly manner. Evaluates and acts upon detailed information obtained from the caller.
• Coordinates meetings, reserves conference rooms, attends meetings, maintains attendance records prepares and distributes minutes as requested.
• Acts as KRONOS timekeeper for Integrated Care Management Staff.
• Processes invoices, maintenance requests check requests according to hospital policy.
• Updates and maintains department sharepoint sites as needed.
• Coordinates on call schedule for social work and distributes call schedule to appropriate staff.
• Coordinates weekend coverage for the Inpatient Care Coordinators and distributes the schedule to appropriate staff.
• Prepare various forms of correspondence as directed.
• Coordinates ordering and delivery of office supplies and paper goods.
• Maintains confidential information and data.
• Remains current on operation of office equipment and serves as a resource to others as needed.
• Prioritizes, manages and completes multiple tasks within assigned timeframes.
• Professionally performs all secretarial duties as requested.
• Demonstrates initiative to improve quality and customer services by striving to exceed customer expectations.
• Integrates and demonstrates FOCUS values and expectations for personal and Service Excellence to guide professional behaviors, while adhering to the policies and procedures of UnityPoint Health.
• Balance team and individual responsibilities; be open and objective to others’ views; give and welcome feedback, contribute to positive team goals and put the success of the team above own interests.

Education: High School Diploma or equivalent with typing and basic office procedures training.

Experience: Two years previous secretarial experience, preferably in a health care and/or management setting.

License(s)/Certification(s): None.

Knowledge/Skills/Abilities: Knowledge of medical terminology with strong transcription skills. Proficient at operation of a PC, Microsoft Office, PowerPoint, and Excel. Microsoft Publisher skills preferred.