Unit Secretary - Emergency Department

UnityPoint Health QC Trinity – Rock Island IL

Full Time Benefits 1.0 FTE

Monday - Friday; 5:00pm - 1:30am

The Unit Secretary performs clerical duties on the nursing units and assists in coordinating the needs of the heath care team members.

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.  

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.  Here are just a few:      

• Expect paid time off, parental leave, 401K matching and an employee recognition program.   

• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.  

• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.   

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.   

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. 

Find a fulfilling career and make a difference with UnityPoint Health.

Department Support

• Maintain an organized unit; perform light housekeeping functions to maintain a clean, neat and orderly work area, adhering to Universal/Standard precautions.
• Promotes, monitors, and maintains a safe clean environment
• Consistently know the coming and going of patients and assisting with the electronic push/pull of patients in the computer system
• Be available at the nurse’s station to answer telephone calls and direct the phone calls as necessary and always consistently practice excellent telephone etiquette.
• Effectively communicate needs of the department by acknowledging patients, visitors, and healthcare providers upon arrival to the unit
• Ensures stationary supplies are ordered for the unit and available

Basic UPH Performance Criteria

• Demonstrate The UnityPoint Health Values and Standards of Behaviors as well as adheres to policies and procedures and safety guidelines.
• Demonstrates ability to meet business needs of department with regular, reliable attendance.
• Employee maintains current licenses and or certifications required.
• Practice and reflects knowledge of HIPAA, JCAHO, OSHA, and other federal/state regulatory agencies guiding healthcare.
• Completes all annual education and competency requirements within the calendar year.
• Is knowledgeable of hospital and department compliance requirements for federally funded healthcare programs (e.g. Medicare and Medicaid) regarding fraud, waste, and abuse. Brings any questions or concerns regarding compliance to the immediate attention of hospital administrative staff. Takes appropriate action on concerns reported by department staff related to compliance.

Training or equivalent experience in general clerical functions.

Previous medical/clerical experience preferred. CPR certification required.

*Specific offers are determined by various factors, such as experience, skills, internal equity, and other business needs.  The salary range listed does not include other forms of compensation which may include bonuses/incentive, differential pay, or other forms of compensation or benefits that may be applicable to this role.