Unit Clerk - Emergency Room Department

Part-time; .50 FTE

Hours: (2) 12 hour shifts, 7:00 am - 7:00 pm, remaining shifts will be evenings, 7:00 pm - 11:00 pm

The Emergency Department Unit Clerk is the communications coordinator and is responsible for clerical work on the unit.  Successful performance contributes to a holistic approach to the delivery of services, family-centered care and a high level of satisfaction from team members, patients and families through excellent customer service.

Why UnityPoint Health?    

Commitment to our Team – We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.    

Culture – At UnityPoint Health, you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and an unwavering belief in doing what's right for the people we serve.    

Benefits – Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.     

• Caring is what we do, and it starts with our team members: expect paid time off, parental leave, 401K matching and an employee recognition program as we support you both personally and professionally.  
• You can only give your best when you feel your best, and we help you live well with dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members to give you peace of mind.   
• We strive to make things easier and more personal in health care to set us apart from the rest, and you can experience that commitment through early access to earned wages with Daily Pay, a tuition reimbursement program designed to help you further your career and adoption assistance to help you grow your family in the way that works for you.  

Diversity, Equity and Inclusion Commitment – At UnityPoint Health, we honor the ways people are unique and embrace what brings us together. Our collective goal is to champion a culture of belonging where everyone feels valued and respected.   

Development – We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.   

Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.    

Hear more from our team members about why UnityPoint Health is a great place to work at  https://dayinthelife.unitypoint.org 

Leadership and Management

• Exercises and promotes effective communication in a multidisciplinary team approach.
• Serves as preceptor and mentors new Unit Clerk staff as a positive role model.
• Willing to cross-train to associated area on the unit and takes responsibility to maintain own competencies.

Safety and Quality

• Acts in accordance with DNV Primary Stroke Center guidelines and educational requirements therein. 
• Acts in accordance with the Society of Cardiovascular Patient Care guidelines and educational requirements therein related to Heart Failure Accreditation and Chest Pain Center Accreditation.  Demonstrates the knowledge that patient and workplace safety is a priority by preventing errors, accidents and infections and reporting potential or actual concerns immediately. 

Service

• Utilizes current technology and electronic medical record to complete duties efficiently.
• Utilizes electronic medical record to facilitate patient flow in the department.
• Promotes family-centered care appropriate to age of patients served in the emergency department.
• Coordinates and prioritizes the dissemination of information.
• Manages clerical supplies, i.e., ordering, obtaining, transporting, storing, filing, etc.
• Adheres to unit specific employee accountabilities.
• Is flexible with assignments and work load, and maintains personal performance standards and skills.
• Utilizes cost effective measures consistent with the needs of the users, established standards and the hospital’s budgetary guidelines.
• Exercises and promotes effective communication in a multidisciplinary team approach.

Financial

• Is knowledgeable of hospital and department compliance requirements for federally funded healthcare programs (e.g. Medicare and Medicaid) regarding fraud, waste and abuse.  Brings any questions or concerns regarding compliance to the immediate attention of hospital administrative staff.  Takes appropriate action on concerns reported by department staff related to compliance.