Laboratory Assistant Coordinator

Full Time; 1st Shift; 8:00am-4:30pm; FTE 1.0

Location: Rock Island, IL

The Laboratory Assistant Coordinator assists the Laboratory Assistant/ Phlebotomist in process improvement of the pre-analytic, analytic and post analytic clinical laboratory services. Specifically, the Laboratory Assistant Coordinator assures those processes related to specimen handling/retention; quality control, POC testing, and result reporting in compliance with CAP. The Laboratory Assistant Coordinator shall work at the Laboratory Assistant/ Phlebotomist to fulfill strategic and performance improvement initiatives. Promoting the philosophy and achieving the objectives established the Management team is foremost among these responsibilities along with solving practical and strategic problems, resolving conflict and constructively leading change. 

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.  

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.  Here are just a few:      

• Expect paid time off, parental leave, 401K matching and an employee recognition program.   

• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.  

• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.   

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.   

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. 

Find a fulfilling career and make a difference with UnityPoint Health.

Leadership 

• The Laboratory Assistant Coordinator, Laboratory:

• Works up to 20% on administrative activities and 80% on clinical workload as scheduling, staffing and workload allows.

• Assists Laboratory Assistant Lead in the day to day operations of the Phlebotomy department

• Assists in attaining the institutional goals by recommending and promoting the development, preparation, implementation, and attainment of departmental goals, policies, and projects so as to improve quality, availability, and accessibility of services and information.

• Is a key figure in ensuring that timely and accurate clinical information is provided to healthcare professionals to ensure patient care, patient and provider satisfaction is maintained at highest

• Assists with the resolution of complex Phlebotomy problems and issues, utilizing resources as needed and providing consultation and advice.

• Assists the Laboratory Assistant’s in developing and assuring the continuing effectiveness of all Phlebotomy, clerical and quality improvement activities in the Laboratory.  These activities include equipment and test validation, staff training, troubleshooting, procedure updating, result reporting, and quality assurance documentation is kept as appropriate.

• Supervise phlebotomy training for staff.

• Assist with training new employees, being helpful and supportive in the teaching of all new associates. 

• Assists with associate screening, hiring, orientation, training and competency evaluation.

• Communicates clearly, openly, and consistently with management and staff to assure common access to hospital and department information to promote trust and confidence.

• Recommends or modifies policies to enhance the effectiveness of present operations.  

• Recommends and adjusts department procedures and services as necessary for improved patient care, physician relations, efficiency and cost effectiveness.

• Evaluates employee performance following orientation and annually, using established performance criteria and ensuring all staff meets expectations. 

• Evaluates and improves workflow of pre-analytic, analytic, and post-analytic processes for accuracy and timeliness in support of operations.

• Evaluates and maintains all process change in Medialab documentation control.                                                   

• Demonstrates behavior consistent with Trinity’s Standards of Behavior, FOCUS and AIDET practice.     

• Performs other duties as assigned   

Compliance/Strategy 

• Complies with procedures and services in consultation with the assigned Laboratory Asst. Coordinator. 

• Performs technical procedures within specified turnaround time for assigned area.

• Assures that QA guidelines are strictly followed. 

• Is responsible for executing and monitoring technical practices of the department in order to meet necessary standards, recommendations and requirements of voluntary and government agencies (ie. CAP, JCAHO) 

Required

Education:

High School diploma or equivalent

Experience:

Three to five years of Hospital Phlebotomy experience.

Licenses/Certifications:

ASCP certified or equivalent. If not certified, has 6 months to brecome certified.

*Specific offers are determined by various factors, such as experience, skills, internal equity, and other business needs.  The salary range listed does not include other forms of compensation which may include bonuses/incentive, differential pay, or other forms of compensation or benefits that may be applicable to this role.