UnityPoint Clinics

Clinic Supervisor

Walnut Creek Peds

West Des Moines, IA

Monday-Friday 8AM-5PM

Full-time + benefits

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.  

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.  Here are just a few:      

• Expect paid time off, parental leave, 401K matching and an employee recognition program.   

• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.  

• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.   

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.   

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. 

Find a fulfilling career and make a difference with UnityPoint Health.

The Clinic Supervisor is responsible for the coordination of day-to-day clinic operations in a medical office practice and monitors the activities of all office operations components to ensure the clinic meets its objectives. The Clinic Supervisor reports directly to Clinic Administrator or Senior Clinic Administrator and advises and seeks consent from the organizations leadership team to coordinate and manage the activities in the clinic.

• Coordinating day to day clinic operations and provide day to day support for staffing schedules of providers, nurses and PSR’s. Hiring and onboarding of appropriate staff.
• Responsible for hiring, evaluation and training development of assigned clinical and/or patient service representatives.
• Provide Leadership within the clinic setting in order to ensure effective, efficient office operations, optimizing performance and continually improving the quality of care in a vastly changing health care environment.
• Possess in-depth knowledge of and provide operational support for tasks and job functions performed in areas of responsibility, including protocols, processes, policies and procedures.
• Establishing effective mechanisms of communication with staff, providers and patients. Act as a liaison between providers/patients/leadership.
• Act as a liaison between physicians/providers/patients and the organization’s leadership team to achieve effective communication and optimal operational processes.
• Take the leadership role in times of disaster to secure the safety of staff, patients, visitors, the facility and protected health information when possible.
• Accounts payable
• Support UnityPoint Clinic strategic initiatives as requested.
• Responsible for delegated accountability of department metrics.
• Manage controllable expenses as assigned.
• Provide information to support budgeting process as requested.
• Other duties as assigned

• Bachelor’s degree RN/LPN/CMA or combination of education and experience required.
• Business/Health Care degree a plus!
• 2+ years of clinic experience preferred!
• Strong interpersonal skills.
• Strong computer skills.
• Strong supervisory and leadership skills.
• Strong verbal and written communication skills.
• Ability to take initiative and exercise independent judgment, decision-making and problem-solving expertise.
• Knowledge of personnel administration and patient relation principles.
• Ability to work as a team member.
• Ability to understand and apply guidelines, policies and procedures.
• Preferred knowledge and experience with process improvement.