Safety Tech/Security Officer I

UnityPoint Health - Allen 

Shift: Full-time; 3PM - 1130 PM

Benefits Eligible 

Potential Sign-On Bonus: $3,000 paid over 1 year

The Security Officer I/Safety Tech is responsible for providing services that seek to create a safe and secure environment for their assigned departments. Security Officer 1 undertakes activities designed to identify, deter, abate, or correct situations; both routine and emergent that are within the scope of responsibility for the hospital as they occur. Assists with individual needs, assists in maintaining a therapeutic, safe environment; observes, reports, and records patient’s behavior. Provides basic care and oversees the safety and security of patients under the supervision of the medical team. Performs basic assessments. Makes trained observations and reports to the health team or designated member.

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.  

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.  Here are just a few:      

• Expect paid time off, parental leave, 401K matching and an employee recognition program.   

• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.  

• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.   

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.   

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. 

Find a fulfilling career and make a difference with UnityPoint Health.

• De-escalate patients that are behaviorally escalated.
• Provide appropriate interventions, which may include physical interventions, in a violent situation.
• Facilitates employee workshops, courses, or training about mental health issues (restraint utilization, MOAB, and de-escalation training).
• Assist departmental leadership in activities associated with Workplace Violence Initiatives which include follow-up investigations, data gathering, BROSET/Columbia scale utilization, and staying current on applicable best practices.
• Respond to Security Assistance Needed and Behavioral Health Emergencies by screening patients prior to admission.
• Provide a safe environment to the patients and departments that are assigned. This may be within a secure unit, an emergency department, and/or an in-patient medical unit. Includes the screening of visitors before entry into behavioral health, patient rooms, and facility for unauthorized and unsafe items that may be harmful to patients, visitors, and team members.
• Complies with established department routines, policies, and procedures.
• Knowledge and ability to speak to the laws surrounding 12-hour Physician holds, 48-hour Holds, Release to Police, Court Committal, Ed Thomas, and court-issued Mental Health Evaluations.
• Partners with the RN and other healthcare team members to achieve patient care outcomes and goals of care, as identified in the plan of care.
• Obtains instruction and supervision, as necessary, when implementing new or unfamiliar tasks or duties.
• Provide personal assistance, medical attention, emotional support, or other personal care to patients and their visitors.
• Demonstrates good verbal and written communication skills with patients, families, healthcare team members, and other customers. Verbal communication is clear and precise.
• Develop constructive and cooperative relationships with other staff and departments to help provide the best possible care, which includes interaction with nursing, dietary, therapy, and support services.
• Evaluate/assess patient’s current condition and mental state frequently, elevating concerns to nursing staff as appropriate for intervention. This includes doing 15/60minute patient rounding.
• Collaborate with mental health professionals and other staff members to perform clinical assessments or development treatment plans.
• Meet with families, law enforcement, or other healthcare providers to exchange necessary information during the treatment process.
• Provide documentation of safety rounds and all other items required by regulatory standards or policies and procedures.
• Complete incident report on any significant security incident or concern, relay safety-related information as appropriate to other departments.
• Document patient interactions/needs in accordance with policy/procedures regarding utilization of organization’s electronic healthcare software.

• High school diploma or post-secondary education required
• Post-secondary education in counseling, therapy, or psychology with 1-3 years working in a related field or situation preferred
• Must possess and maintain current Basic Life Support (BLS) certification as outlined per policy or obtain certification within three (3) months from the date of hire.
• Must be trained in MOAB before working directly with patients.
• Ability to de-escalate violent, aggressive, or disruptive persons. Use of critical thinking in a high-stress environment. Excellent observation skills.