UnityPoint Health

Patient Observation Technician-Clinical Staffing

Requisition ID
2025-165034
Category
Patient Care
Location
US-IA-Des Moines
Address
1200 Pleasant St
Affiliate
3020 UnityPoint Health Des Moines
City
Des Moines
Department
Telesitter Monitoring
State
IA
FTE
0.6
FLSA
Non-Exempt
Scheduled Hours/Shift
Part Time Nights, 16 hours/week or 24 hours/week with weekend and holiday rotation
Work Remotely within the US
No
Work Type (Portal Searching)
Part Time Benefits

Overview

The patient safety companion provides patient monitoring services through the central monitoring center in order to provide a safe environment for patients. 

Why UnityPoint Health?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.  

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. Here are just a few:      

  • Expect paid time off, parental leave, 401K matching and an employee recognition program.   
  • Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.  
  • Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.   

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.  

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. 

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

• Demonstrates understanding and proficiency of the use of the patient monitoring software while functioning as a remote monitoring technician. Maintains visual observation at all times. Verbally redirects patient over digital 2-way audio device that is in patient room • Provides 1:1 direct observation (sitter in patient’s room) to assigned patient to prevent patient self- injury in situation where patient/family is unable to do so. • Demonstrates the knowledge and skill necessary to provide the appropriate care to a patient population based on the patients individualized treatment plan as delegated by the RN. • Accesses assigned nursing/nursing support staff on assigned area immediately in case of emergency, or as needed to provide patient care on routine basis. • Seeks help or advice as soon as possible when patient appears to pose a threat to themselves or others. • Participates in hand-off of pertinent information/behavior about assigned patients when arriving on unit/work area and upon completion of shift assignment. • Coordinates meal and break times with team and informs appropriate team members prior to leaving monitoring station for any reason to ensure constant patient observation. • Participates in a collaborative identification and reporting of patient safety issues. • Seeks assistance with removal of any potential safety hazard from room and reports findings to Charge Nurse. • Demonstrates safe work practices and attitudes, follows safety rules, works to prevent unsafe conditions and behaviors, and participates in organizational and department safety programs. • Demonstrates initiative to improve quality and customer service. • Balances team and individual responsibilities, objective and open to other’s views, gives and welcomes feedback, contributes to positive team goals, puts success of team above own interest. 

Qualifications

Education: High School graduate or GED Experience: Familiarity with healthcare environment preferred. Basic computer skills required License(s)/Certification(s): Valid driver’s license when driving any vehicle for work-related reasons.  Knowledge/Skills/Abilities: Writes, reads, comprehends and speaks fluent English. Multicultural sensitivity. Microsoft Office – basic computer skills. Customer/patient focused. Critical thinking skills using independent judgment in making decisions. 

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