UnityPoint Health

Switchboard/Security Operations Specialist

Requisition ID
2025-164896
Category
Administrative and Clerical
Location
US-IA-Marshalltown
Address
55 UnityPoint Way
Affiliate
2560 Marshalltown
City
Marshalltown
Department
Security
State
IA
FTE
0.01
FLSA
Non-Exempt
Scheduled Hours/Shift
PRN
Work Type (Portal Searching)
As Needed

Overview

UnityPoint Health - Marshalltown Hospital

PRN; As-Needed

 

Marshalltown Hospital is seeking a flexible and dedicated Switchboard/Security Operations Specialist to join our team on an as-needed basis. In this vital role, you will serve as the communications link between Public Safety, hospital departments, law enforcement, other community agencies, hospital leadership, staff, patients, families, and the public. Your responsibilities will include ensuring clear and efficient communication across all channels to support the safety and security of our hospital environment.

 

When you join UPH-Marshalltown, you become part of a family that values your contributions, trusts your skills, and appreciates who you are. It’s truly different here—come and see for yourself!

Why UnityPoint Health?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.  

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. Here are just a few:      

  • Expect paid time off, parental leave, 401K matching and an employee recognition program.   
  • Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.  
  • Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.   

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.  

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. 

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

  • Answer incoming calls and transfer callers to the appropriate extension.
  • Monitor the hospital CCTV for safety and security concerns.
  • Monitor alarm systems to ensure that secure conditions are maintained.

Qualifications

  • High school graduate or equivalent is required.
  • Correspond in person, over email and phone in a pleasant and professional manner.
  • Demonstrates the ability to organize and manage several tasks requiring a variety of skills, resources and time commitments.
  • Specialized or technical training in communications and/or security operations preferred.

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