To work directly with clients of the Assertive Community Treatment Team (ACT) by using the evidence base practice model of ACT designed by NAMI to provide comprehensive and wrap around services to address client goals of mental health, physical health, housing, employment, social goals, and other goals as identified by the client. To utilize clinical skills and experience to assess, plan, develop, coordinate, and provide treatment, rehabilitation, and support services to program clients with severe and persistent mental illnesses under the clinical supervision of the ACT Manager and ACT psychiatrist. To function as a clinical member of the multidisciplinary team and provide treatment, rehabilitation, and support services or may be designated by the ACT Manager to function as the lead mental health professional, team vocational specialist, or team substance use specialist. To provide mental health supports to clients of the ACT team as well as assist in educating and coordinating with team members to meet client mental health needs.

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.  

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.  Here are just a few:      

• Expect paid time off, parental leave, 401K matching and an employee recognition program.   

• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.  

• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.   

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.   

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. 

Find a fulfilling career and make a difference with UnityPoint Health.

Client Service:
• Conduct comprehensive assessment of psychiatric history, mental status, and diagnosis; use of drugs or alcohol; education and employment; social development and functioning; activities of daily living; and family structure and relationships.
• Provide service coordination (case management) for an assigned group of clients including coordinating and monitoring the activities of the individual treatment team; assume primary responsibility for developing, writing, implementing, evaluating, and revising overall treatment goals and plans in collaboration with the client and ITT; provide individual supportive therapy, psychotherapy, and symptom management, ensuring immediate changes are made in the treatment plans as clients’ needs change; educate and support clients’ families, and advocate for clients’ rights and preferences.
• Act as a liaison and consult with community agencies and families to maintain coordination in the treatment process.
• Perform shift management in coordination with other ACT shift managers according to established policies and procedures.
• Provide on-call crisis intervention covering nighttime hours and serve as primary team member during evenings and weekend shifts as assigned.
• Provide treatment, rehabilitation, and support services, with some interventions directed or performed by staff with specialty training and skills (e.g., vocational sepcialists).
• Take the lead role or participate in providing substance use and treatment services.
• Provide direct clinical services to clients on an individual, group, and family basis in the office and in community settings to teach behavioral symptom-management techniques to alleviate and manage symptoms not reduced with medication and to promote personal growth and development by assisting clients to adapt to and cope with internal and external stressors.
• Provide multiple-stage individual and group treatment I the office and in community settings to develop a trusting relationship with clients so that they may more freely discuss substance use and its effect on mental and physical health and daily functioning. May participate in setting treatment goals and plans with clients to reduce or abstain from substance use and to learn replacement behaviors.
• Coordinate with outside inpatient services to detoxify clients and establish linkage to outpatient treatment, self-help (e.g., Alcoholics Anonymous, Narcotics Anonymous, etc.), outpatient services, and residential facilities.
• Assess the needs of clients and develop goals that will allow them to achieve the greatest level of independence in their community.
• Provide skills teaching to clients and work with them and other team members to creatively explore alternatives to hospitalization, higher level of care, homelessness and incarceration.
• Advocate for clients to help meet their needs, desires and best interests.
• Utilize critical thinking in making independent judgements and maintain responsibility and accountability for service provided.
• Knowledge of the effects of mental illness and the ability to relate respectfully to clients with a wide range of abilities and diagnoses.
• Ability to meet clients in their homes or in public places with ability to drive safely, and a willingness to transport clients in own vehicle.
• Possess teamwork skills including problem solving, cooperation, negotiating, etc.
• Ability to receive medication management certificate within first 3 months of hire to be able to administer medications to clients in their homes and in the community while keeping medication manager certificate for duration of employment.
• Ability to be available for on-call shifts for evenings and weekends which includes carrying the 24 hours on-call client crisis line and delivering medications as well as providing crisis triage services via phone an potential on scene.
• Continue professional development and involvement in professional activities that enhance service provision.

Documentation:
• Document client progress to maintain a permanent record of client activity within established guidelines.
• Complete all documentation within established guidelines.
• Ability to prioritize client need and to complete required written documentation.
• Demonstrate an understanding of all funder and accreditation standards.
• Track and document monthly outcome objectives.

Education: Master’s Degree Required in Social Work, Mental Health Counseling, Psychiatric Rehabilitation, Psychology, or other human services related field.

Experience: One year working in Mental Health or Behavioral Health.

License(s)/Certification(s): Valid driver’s license when driving any vehicle for work-related reasons.  License as applicable to master’s level degree. Ability to obtain/maintain medication management certificate within 3 months of hire. Certified Alcohol and Drug Abuse Counselor in good standing.

Knowledge/Skills/Abilities: Ability to speak, read and write fluent English. Ability to read and comprehend common terminology of the mental health field. Ability to enter documentation in an EHR and use Microsoft Office. Ability to effectively present information and respond to questions from clients, medical professionals, management, staff and the public. Ability to assess, diagnose, and work on identified symptoms. Knowledge and understanding of the Assertive Community Treatment Model.

Other:Use of usual and customary equipment used to perform essential functions of the position.