The Laundry Worker supports the delivery of services to UnityPoint Health-Des Moines (UPH-DM) and outside clinics through the efficient and timely delivery and management of linens. Utilizes LinenHelper to track and maintain all par locations and deliveries.
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· Demonstrates initiative to improve quality and customer service by striving to exceed customer expectations.
· Integrates and demonstrates FOCUS values and Expectations for Personal and Service Excellence to guide professional behaviors, while adhering to the policies and procedures of UPH-DM.
· Balance team and individual responsibilities; be open and objective to other’s views; give and welcome feedback; contribute to positive team goals; and put the success of the team above own interests.
· Practice reflects knowledge of HIPAA, DNV, OSHA and other federal/state regulatory agencies guiding healthcare.
· Demonstrates the ability to meet the department work schedule.
· Demonstrates the knowledge that patient and workplace safety is a priority by preventing errors, accidents and infections and reporting potential or actual concerns immediately.
· Count linen exchange carts and restocks par levels, issues, and distributes linens accurately.
· Assists with maintenance of linen levels with accurate and timely data input on LinenHelper.
· Answer the phone and record customer linen request.
· Fill customer requests.
· Collect soiled linen.
· Transport linen carts to various area within the IH-DM; including loading and unloading trucks. (F)
· Meets or exceeds standards of compliance for all accreditation and regulatory bodies.
· This position may be assigned a specific mission to address in an emergency situation to assist in disaster response and recovery as part of the UPH-DM Hospital Emergency Incident Command System. Situations of a critical nature may require an individual to perform multiple tasks until additional support can be obtained.
· Performs functions other than described due to extenuating circumstances.
· Maintain a clean orderly environment
| Minimum Requirements | Preferred or Specialized |
Education:
| · Must be at least 16 years of age
| · High school diploma/equivalent or in high school/equivalent program
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Experience:
| · Must read, write, speak, and comprehend English fluently | · Skills may be acquired “on the job.” |
License(s)/Certification(s):
| · Valid driver’s license when driving any vehicle for work-related reasons. |
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Knowledge/Skills/Abilities:
| · Must be able to work with minimal supervision and assume responsibility for timely completion of assigned functions. · Must be able to perform simple math calculations. · Must be able to follow verbal and written instructions. · Must be able to communicate effectively in person or on the phone with people of diverse professional, educational, and cultural backgrounds. · Must be able to identify problems and conflicts and work proactively towards resolution. |
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Other:
| · Use of usual and customary equipment used to perform essential functions of the position.
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