CMA, LPN, EMT or Paramedic can fill this role

Starting pay $21.20+ (years of experience considered)

Express Clinic - North Crossing

PRN As Needed

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.  

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.  Here are just a few:      

• Expect paid time off, parental leave, 401K matching and an employee recognition program.   

• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.  

• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.   

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.   

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. 

Find a fulfilling career and make a difference with UnityPoint Health. 

The Clinical Care Attendant is responsible for assisting the Physician, Nurse Practitioner, and Physician Assistant (collectively “Provider”) with front office and back office duties in the outpatient management of patients on a rotating basis. This position is a vital part of the office team that cares for patients in the clinic setting working under the direction of a Provider and working closely with the Provider, other clinical staff, and direct patient care.

• Perform and/or assist clinical procedures consistent with training and licensure under supervision of Provider in exam suite. Greet and welcome patients immediately upon arrival to the clinic. Escort back to exam suite. Complete patient registration and associated paperwork or assist in on-line registration as needed, based on patient need, ability and desire.  Escort and check out upon completion of visit and assist patient with completion of patient satisfaction survey if needed at the time of check out.
• Obtain patients review of systems and history, measure vital signs, including but not limited to weight, blood pressure, pulse, temperature, and complete all necessary documentation in patient’s chart and consistent with clinical protocol.
• Offer patient convenience items (water, coffee, tea, warm blankets, etc.), to ensure patient is comfortable in exam suite and/or lobby.
• Follow symptom initiated protocols in place for clinic operation. Perform labs as ordered/instructed either by protocols or provider direction.
• Review after visit summary and provide instructions to patient as instructed by Provider.
• Take, relay, and process messages from patient, Provider, pharmacy consistent with training and licensure.

• Graduate of an accredited program for Medical Assistants, EMT, Paramedic or LPN.
• Required Certification or Licensure in the state of Iowa:
  • Current CMA certification for Certified Medical Assistant from AAMA, NCCT, AMT or NHA or
  • EMT certification or
  • Current Iowa or Illinois LPN license or
  • Current Paramedic Certification and/or License
• BLS and Mandatory Reporter
• Knowledge of medical terminology.
• Knowledge of health system EMR.
• Requires clinical knowledge and analytical abilities necessary to plan and evaluate patient care.
• Ability to maintain effective and organized systems to ensure timely patient flow.
• Creative thinking; analytical, problem-solving, and decision-making abilities; self-direction, theoretical implementation, and evaluation.
• Strong interpersonal skills including exceptional customer service and phone etiquette.