Why UnityPoint Health? 

Commitment to our Team – We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members. 

Culture – At UnityPoint Health, you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and an unwavering belief in doing what's right for the people we serve. 

Benefits – Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. 

• Caring is what we do, and it starts with our team members: expect paid time off, parental leave, 401K matching and an employee recognition program as we support you both personally and professionally. 
• You can only give your best when you feel your best, and we help you live well with dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members to give you peace of mind. 
• We strive to make things easier and more personal in health care to set us apart from the rest, and you can experience that commitment through early access to earned wages with Daily Pay, a tuition reimbursement program designed to help you further your career and adoption assistance to help you grow your family in the way that works for you. 

Diversity, Equity and Inclusion Commitment – At UnityPoint Health, we honor the ways people are unique and embrace what brings us together. Our collective goal is to champion a culture of belonging where everyone feels valued and respected.  

Development – We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience. 

Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve. 

Hear more from our team members about why UnityPoint Health is a great place to work at  https://dayinthelife.unitypoint.org 

What are team member vaccine requirements?  

As part of keeping our communities safe and healthy, all team members must be vaccinated for influenza and Tdap, provide proof of immunity to MMR and varicella, and be tested for tuberculosis.  New hires must submit proof of vaccination or an approved exemption to begin work. If you have questions, please contact a recruiter or ask at any time during the interview process. UPH strongly recommends that all team members receive the updated COVID-19 vaccine, and at this time, UnityPoint Health – Meriter requires Covid-19 vaccination or an approved exemption. 

Location: Remote, applicants preferrably live in the UnityPoint geographical areas of IL, IA, or WI. 

Hours: Monday-Friday days

As a member of IT, works collaboratively with stakeholders to develop and implement application training programs to support the electronic health record (EHR).   Contributes professional nursing knowledge and skills in conjunction with learning theory and technical knowledge to create an educational experience for learners that successfully teaches them new information or improves their skill level in the EHR.  Builds, tests, and maintains the training environments, including creating and maintaining all training materials.

Issue Resolution 

• Independently supports and resolves complex issues with assigned applications in adherence with service expectations and change management policies. Incorporates nursing knowledge to troubleshoot workflow related issues.
• Takes ownership of escalated customer issues and works with multiple parties and/or vendor to help resolve issue.

Operational Support & Improvement 

• Researches and communicates options to support decision-making discussions to determine strategy for implementation of tools and systems based on modern nursing practice.
• Advocates for and acts as an agent of progressive change within the organization and proactively identifies opportunities for improvement.
• Researches solutions to improve service such as processes, standards and/or products.
• Participates in decision-making or technical solution-oriented discussions
• Creates and maintains technical documentation. Communicates necessary information to the required teams.
• Demonstrates adherence to Epic standards and guidelines. Assists with meeting maintenance program requirements and maintains related certifications.
• Demonstrates ability to complete application build for assigned application(s). Mentors staff with the completion of documented release processes.
• Attends Epic educational offerings and shares learnings with others to improve knowledge and educate the organizations we serve.

Compliance & Secruity 

• Understands HIPAA standards, regulatory, and security requirements pertaining to database, server, and/or application management
• Follows appropriate security processes for supported applications

Project Management 

• Leads and coordinates projects as assigned, demonstrating strong organizational and time management skills.
• Develops project plans and tracks progress, escalating as necessary when project issues arise or deadlines are challenged.
• Assists with communications regarding training and with the preparation and delivery of course materials and resources to meet customer’s training needs.

Training & Education

• Develops, maintains, and delivers engaging presentations, demonstrations, train-the-trainer and end user classes, and special training courses as needed utilizing various instructional design models, adult training methods and modes of delivery. Incorporates a variety of nursing core competencies to provide a more comprehensive training experience.
• Collaborates with customers and business partners to gather requirements and feedback to successfully design and deliver effective training materials based on the information gathered. Assesses current and impacted nursing workflows to prepare training materials and change management communication.
• Establishes a relationship with key customers and provides them with direct support in their role. Key customers include Credentialed Trainers, Regional Informaticists, Physician Champions, and Subject Matter Experts.
• Implements performance measurement frameworks in relation to end user training and credentialing of trainers.
• Builds and maintains training environments using Epic best practices in coordination with enhancements, implementations, and upgrades.  Follows established communication methods to disseminate changes.
• Builds and writes specialized UPH workflow scenarios in the training environment for system optimization initiatives by collaborating with business partners to ensure optimal application functionality.

• Associate’s or Bachelor's degree in Nursing from an accredited school of Nursing
• 2 years experience in a bedside nursing role
• 2 years experience with Epic, support and technical experience in either computer science, information technology or medical terminology