UnityPoint Health

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Emergency Dispatcher-Emergency Transportation

Requisition ID
2025-160643
Category
Patient Care
Location
US-IA-Des Moines
Address
1200 Pleasant St
Affiliate
3020 UnityPoint Health Des Moines
City
Des Moines
Department
Emergency Transportation
State
IA
FTE
.01
FLSA
Non-Exempt
Scheduled Hours/Shift
varies
Work Type (Portal Searching)
As Needed

UPH Additional Information

Why UnityPoint Health?    

 

Commitment to our Team – We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.    

 

Culture – At UnityPoint Health, you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and an unwavering belief in doing what's right for the people we serve.    

 

Benefits – Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.     

  • Caring is what we do, and it starts with our team members: expect paid time off, parental leave, 401K matching and an employee recognition program as we support you both personally and professionally.   
  • You can only give your best when you feel your best, and we help you live well with dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members to give you peace of mind.    
  • We strive to make things easier and more personal in health care to set us apart from the rest, and you can experience that commitment through early access to earned wages with Daily Pay, a tuition reimbursement program designed to help you further your career and adoption assistance to help you grow your family in the way that works for you.   

  

Diversity, Equity and Inclusion Commitment – At UnityPoint Health, we honor the ways people are unique and embrace what brings us together. Our collective goal is to champion a culture of belonging where everyone feels valued and respected.   

 

Development – We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.   

 

Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.    

 

Hear more from our team members about why UnityPoint Health is a great place to work at  https://dayinthelife.unitypoint.org 

Overview

Emergency Dispatcher-Emergency Transportation

PRN - As Needed

Responsibilities

  • Receives, dispatches, and records all requests for emergency and other assistance for IMMC, ILH, MW, and BCH, to include the following: 
  • Life Flight 
  • Unity Point Ground Ambulance 
  • Neonatal and Pediatric Transport 
  • Ambulance reports 

Qualifications

 

Minimum Requirements 

Identify items that are minimally required to perform the essential functions of this position. 

Preferred or Specialized 

Not required to perform the essential functions of the position. 

Education: 

 

 

 

High school diploma or equivalent 

 

Experience: 

 

 

 

 

Working knowledge of computers with basic proficiency Working knowledge of radio communications and radio terminology is preferred.  

Previous dispatch experience. Knowledge of EMS community. Experience in aviation operations 

License(s)/Certification(s): 

 

 

 

 

Paramedic certification or equivalent experience. Valid driver’s license when driving any vehicle for work-related reasons. 

 

Knowledge/Skills/Abilities: 

 

 

 

 

Ability to multi-task. 

Multicultural Sensitivity 

Microsoft Office-basic computer skills 

Customer/Patient focus 

Critical thinking skills using independent judgement in making decisions 

Must be able to communicate effectively with people of diverse professional, educational, and diverse lifestyle backgrounds 

Medical Terminology. 

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