Why UnityPoint Health?   

Commitment to our Team – We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.   

Culture – At UnityPoint Health, you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and an unwavering belief in doing what's right for the people we serve.   

Benefits – Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.    

• Caring is what we do, and it starts with our team members: expect paid time off, parental leave, 401K matching and an employee recognition program as we support you both personally and professionally. 
• You can only give your best when you feel your best, and we help you live well with dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members to give you peace of mind.  
• We strive to make things easier and more personal in health care to set us apart from the rest, and you can experience that commitment through early access to earned wages with Daily Pay, a tuition reimbursement program designed to help you further your career and adoption assistance to help you grow your family in the way that works for you.  

Diversity, Equity and Inclusion Commitment – At UnityPoint Health, we honor the ways people are unique and embrace what brings us together. Our collective goal is to champion a culture of belonging where everyone feels valued and respected.  

Development – We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.  

Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.   

Hear more from our team members about why UnityPoint Health is a great place to work at  https://dayinthelife.unitypoint.org

Tray Assembler Lead

UnityPoint Health - Allen 

Shift: Full-time; 12 PM – 8:30 PM (or whenever work is completed)

Benefits Eligible 

The tray assembler lead provides a high-quality dining experience to patients which meets their nutritional requirements and service expectations regarding temperature, timeliness, and food quality. Responsible for making sure patients meal trays are delivered in a timely fashion with great customer service.   Provide high customer service and demonstrate a commitment to meeting the customers’ expectations.  Expected to be very courteous and professional in manner and appearance. Cross-train in areas as the need arises. Perform task as requested by your manager on a weekly, bi-weekly, or monthly basis. Lead all aspects of and advise the employees working to ensure timely and effective service of the customers.

• Demonstrates a commitment to service breakthrough through personal example and prompt follow up on opportunities to improve service.
• Demonstrates sound making decisions and taking responsibility for the decision.
• Demonstrates teamwork in the performance of duties and leading by example.
• Maintains HIPPA standards during interactions with all employees.
• Responsible for staff orientation and on job training of new and existing employees.
• Provides input into developing an improving team member performance.
• Delivers feedback to manager and Staff for performance management of employees.
• Coordinates shift activities of department. May be required to completed tasks of working personnel when the need arises.
• Transports carts to patient floors and delivers meal trays to patients
• Motivates team members to get job done in a timely fashion with great customer service.
• Demonstrates ability to delegate responsibilities to staff to get the jobs completed in a timely fashion.
• Demonstrates ability to meet business needs of department with regular, reliable attendance.

Minimum Requirements:

• High school diploma or GED
• 18 years of age
• 6 months hospital experience
• Basic knowledge of therapeutic diets
• Skills/Abilities:
  • Customer service skills
  • Accountability
  • Good Decision making
  • Flexibility
  • Collaboration with others
  • Leadership Skills
  • Teamwork

Preferred Requirements:

• At least 1 year in a management or lead position preferred.
• Ability to problem solve
• Technical Aptitude
• Experience managing priorities and deadlines
• Interpersonal skills