UnityPoint Health

Pharmacy Technician Specialty Pharmacy

Requisition ID
2025-159947
Category
Pharmacy
Location
US-IA-Urbandale
Address
11333 Aurora Ave
Affiliate
9400 UnityPoint at Home Affiliate
City
Urbandale
Department
Intake- Specialty Pharmacy
State
IA
FTE
1.0
FLSA
Non-Exempt
Scheduled Hours/Shift
8:30am - 5pm
Work Type (Portal Searching)
Full Time Benefits
Sign On Bonus
$3,000

UPH Additional Information

Why UnityPoint Health? 

Commitment to our Team – We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members. 

Culture – At UnityPoint Health, you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and an unwavering belief in doing what's right for the people we serve. 

Benefits – Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. 

    • Caring is what we do, and it starts with our team members: expect paid time off, parental leave, 401K matching and an employee recognition program as we support you both personally and professionally. 
    • You can only give your best when you feel your best, and we help you live well with dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members to give you peace of mind. 
    • We strive to make things easier and more personal in health care to set us apart from the rest, and you can experience that commitment through early access to earned wages with Daily Pay, a tuition reimbursement program designed to help you further your career and adoption assistance to help you grow your family in the way that works for you. 

Diversity, Equity and Inclusion Commitment – At UnityPoint Health, we honor the ways people are unique and embrace what brings us together. Our collective goal is to champion a culture of belonging where everyone feels valued and respected. 

Development – We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience. 

Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.

  

Visit https://dayinthelife.unitypoint.org/ to hear more from our team members about why UnityPoint Health is a great place to work. 

Overview

Specialty Pharmacy Technician 

Monday-Friday 8:30AM-5PM

Full Time Benefits

Eligible for $3,000 sign on, if external

 

Receives and processes prescription referrals received by the Specialty Pharmacy including data entry, insurance processing, and prior authorization completion for specialty medicationsUnderstands pharmacy benefit and medical benefit claims submission process for reimbursement of prescription medicationsCommunicates with patients/caregivers, insurance company representatives, and other members of the healthcare team for patients to initiate and continue therapy.  

Responsibilities

Assess individual patient needs and match them with UnityPoint at Home services; coordinate with the home care team as needed.

Process incoming prescription orders, verify benefits, and obtain authorization for specialty medications.

Run test claims through pharmacy software to determine insurance options; communicate with patients, caregivers, and healthcare team.

Specialize in specialty pharmacy services while maintaining basic knowledge of all service lines.

Initiate and coordinate prior authorization requests; follow up with third-party payers.

Collect insurance information, run test claims, and obtain medical records for prior authorizations.

Re-verify eligibility and benefits at the start of a new benefit year.

Provide customer service and coordinate medication delivery via calls, email, and messaging.

Use pharmacy dispensing software and electronic health records to manage patient information.

Maintain positive relationships with providers and referral sources.

Ensure excellent customer service and uphold UPAH's high-quality standards.

Stay informed about relevant regulations and maintain compliance.

Perform patient follow-up calls as directed.

Participate in on-call duties, including weekends and holidays.

Refer clinical questions to appropriate staff; perform other duties as needed.

Maintain regular attendance and adhere to company mission, vision, and values.

Comply with OSHA, accreditation standards, risk management guidelines, and personnel policies.

Complete communication tasks promptly and professionally; stay informed about UnityPoint at Home programs and initiatives.

Qualifications

Education:


• High school diploma or equivalent

 

Experience:

 

• One year of medical experience; preferably in community home health or pharmacy


License(s)/Certification(s):

 

• Nationally certified pharmacy technician registered with the Iowa Board of Pharmacy as a Certified Pharmacy Technician (or registered as technician trainee if not yet certified)
• Registered Pharmacy Support
• Valid driver’s license when driving any vehicle for work-related reasons


Knowledge/Skills/Abilities:

 

• Strong interpersonal skills
• Strong problem-solving skills with previous customer service experience
• Basic knowledge of computer applications (i.e. Word, Excel) and operations
Other:


Use of usual and customary equipment used to perform essential functions of the position.

 

 #UPaHomeNursing

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