Why UnityPoint Health?  

Commitment to our Team – We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.   

Culture – At UnityPoint Health, you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and an unwavering belief in doing what's right for the people we serve.   

Benefits – Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.    

• Caring is what we do, and it starts with our team members: expect paid time off, parental leave, 401K matching and an employee recognition program as we support you both personally and professionally. 
• You can only give your best when you feel your best, and we help you live well with dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members to give you peace of mind.  
• We strive to make things easier and more personal in health care to set us apart from the rest, and you can experience that commitment through early access to earned wages with Daily Pay, a tuition reimbursement program designed to help you further your career and adoption assistance to help you grow your family in the way that works for you.  

Diversity, Equity and Inclusion Commitment – At UnityPoint Health, we honor the ways people are unique and embrace what brings us together. Our collective goal is to champion a culture of belonging where everyone feels valued and respected.  

Development – We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.  

Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.   

Performs a variety of clinical duties; responsible for assisting the physician with direct and indirect patient care for kids 0-18 years of age in a pediatric orthopedic clinic.  Prepares the patient for examination, treatment, diagnostic and laboratory duties, patient education and minor surgical procedures. Perform other tasks as required, both administrative and clinical. Unique clinical tasks for this role may include casting and cast removal.

• Answers questions and provides teaching as appropriate to scope and licensure or as directed by provider to patients and family members regarding health maintenance and medical illnesses.
• Documents appropriate information in the patient’s electronic chart. 
• Complete patient forms and requests medical records/correspondence to be scanned into the electronic health record. 
• Schedule referrals for patients with specialist or outpatient as requested by the provider.
• Complete appropriate forms or requisitions needed for referrals or lab testing. 
• Assist provider with patient examination, procedures and emergencies. 
• Provide and document advice for home care of illness/condition conducting follow up phone calls regarding patient’s health and progress as directed by provider. 
• Perform diagnostic tests and laboratory procedures. 
• Prepare and assist provider with patient examination, specimen collection, minor surgical procedures and treatment of the patients, including administration of medication under direct supervision of the provider as appropriate to scope and licensure. 
• Demonstrate knowledge that patient and workplace safety is a priority by preventing errors, accidents and infections and reporting potential or actual concerns immediately.
• Thoroughly understand testing (lab and procedures) values and relationship to patient status with accountability to take next steps as directed, and as appropriate to scope and licensure. 
• Demonstrates initiative to improve quality and customer service by striving to exceed customer expectations. 
• Demonstrates the ability to meet the department work schedule.
• Understand inpatient and outpatient specialty procedures. 
• Responsible for compliance with precertification requirements. 
• Seeks direction from provider regarding illness related calls. 
• Maintain inventory for clinical supplies.
• Continues professional development and involvement in professional activities that enhance nursing practice by sharing knowledge through networking and research.
• Demonstrates the UnityPoint Health Values and Standards of Behaviors as well as adheres to policies and procedures and safety guidelines. 
• Demonstrates ability to meet business needs of department with regular, reliable attendance. 
• Employee maintains current licenses and/or certifications required for the position. 
• Practices and reflects knowledge of HIPAA, JCAHO, DNV, OSHA, CMS and other federal/state regulatory agencies guiding healthcare. 
• Completes all annual education and competency requirements within the designated time frame.
• Is knowledgeable of hospital and department compliance requirements for federally funded healthcare programs (e.g. Medicare and Medicaid) regarding fraud, waste and abuse. 
• Brings any questions or concerns regarding compliance to the immediate attention of hospital administrative staff. 
• Takes appropriate action on concerns reported by department staff related to compliance. 
• This position may be assigned a specific mission to address in an emergency situation to assist in disaster response and recovery as part of the UPHDM Hospital Emergency Incident Command System. 
• Situations of a critical nature may require an individual to perform multiple tasks until additional support can be obtained.
• Demonstrates initiative to improve quality and customer service by striving to exceed expectations.

EDUCATION:  Graduate of an accredited school of nursing or IA Board of Nursing approved nursing program or medical assistant program. BSN preferred.

EXPERIENCE: Previous clinical experience in ambulatory clinic.

LICENSURE/CERTIFICATION: A state of Iowa nursing license (RN or LPN) or medical assistant certificate (CMA). Licenses and certifications must be maintained. Must possess and maintain current Basic Life Support (BLS) certification or obtain certification within three (3) months from date of hire. Valid driver’s license when driving any vehicle for work-related reasons.

OTHER: Writes, reads, comprehends and speaks fluent English. Multicultural sensitivity. Microsoft Office – basic computer skills. Customer/patient focused. Critical thinking skills using independent judgment in making decisions. Use of usual and customary equipment used to perform essential functions of the position.