Why UnityPoint Health?    

Commitment to our Team – We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.    

Culture – At UnityPoint Health, you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and an unwavering belief in doing what's right for the people we serve.    

Benefits – Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.     

• Caring is what we do, and it starts with our team members: expect paid time off, parental leave, 401K matching and an employee recognition program as we support you both personally and professionally.   

• You can only give your best when you feel your best, and we help you live well with dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members to give you peace of mind.    

• We strive to make things easier and more personal in health care to set us apart from the rest, and you can experience that commitment through early access to earned wages with Daily Pay, a tuition reimbursement program designed to help you further your career and adoption assistance to help you grow your family in the way that works for you.   

Diversity, Equity and Inclusion Commitment – At UnityPoint Health, we honor the ways people are unique and embrace what brings us together. Our collective goal is to champion a culture of belonging where everyone feels valued and respected.   

Development – We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.   

Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.    

Hear more from our team members about why UnityPoint Health is a great place to work at  https://dayinthelife.unitypoint.org 

Area of Interest: Administrative

FTE/Hours per pay period: 0.6

Department: Penn Center-Dehli 

Shift: 3 days per week

Office Support Services staff is directly responsible for receiving and routing calls, scheduling prescriber and clinician’s appointments, entering client data and collecting for services.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Receives and routes calls to appropriate person or takes messages when necessary.

• Schedules prescribers and clinician’s appointments.

• Handles cash, processes credit card payments, writes receipts and balances cash box.

• Makes confirmation calls for scheduled appointments.

• Enters required client data into the Electronic Health Record.

• Other related duties as assigned.

• May be cross-trained to other support functions as appropriate

PERSONAL SPECIFICATIONS

Education

High School or Vocational School graduate.

Qualifications/Experience

Multi-line phone experience, clerical experience, data entry and knowledge of office methods/procedures.