Why UnityPoint Health?    

Commitment to our Team – We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.    

Culture – At UnityPoint Health, you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and an unwavering belief in doing what's right for the people we serve.    

Benefits – Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.     

• Caring is what we do, and it starts with our team members: expect paid time off, parental leave, 401K matching and an employee recognition program as we support you both personally and professionally.   

• You can only give your best when you feel your best, and we help you live well with dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members to give you peace of mind.    

• We strive to make things easier and more personal in health care to set us apart from the rest, and you can experience that commitment through early access to earned wages with Daily Pay, a tuition reimbursement program designed to help you further your career and adoption assistance to help you grow your family in the way that works for you.   

Diversity, Equity and Inclusion Commitment – At UnityPoint Health, we honor the ways people are unique and embrace what brings us together. Our collective goal is to champion a culture of belonging where everyone feels valued and respected.   

Development – We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.   

Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.    

Hear more from our team members about why UnityPoint Health is a great place to work at  https://dayinthelife.unitypoint.org 

Office Support Technician

Hours:  Every Friday 8:30am-5:00pm with additional PRN coverage requests

Float to different facilities in IL and IA

This position is responsible for providing a variety of office support services.  The work involves responsibility for clerical and office functions requiring detailed knowledge of procedures; as well as performing routine and varied clerical functions including reception, scheduling, and insurance verification. 

• Answer the telephone promptly and direct calls to the appropriate staff.
• Greet clients and the public; ascertain the purpose of their visit and direct them to the appropriate staff or location.
• Assist clinical staff with clerical requests.
• Order and replenish office or clinical supplies.
• Enter insurance and financial data into electronic medical record and pull down to all open programs.
• Scan insurance cards.
• Collects copays and other self-pay balances and writes receipts.Schedule follow-up appointments for active clients.

Education:

• High school diploma or equivalent.

Experience:

• Experience in admitting, registration, and/or insurance verification or other office setting in a hospital, preferred.

License(s)/Certification(s):

• None

Knowledge/Skills/Abilities:

• Skills in the operations of computers and other office equipment including Microsoft Office
• Communication skills both written and verbal
• Customer Service Focused

*Specific offers are determined by various factors, such as experience, skills, internal equity, and other business needs.  The salary range listed does not include other forms of compensation which may include bonuses/incentive, differential pay, or other forms of compensation or benefits that may be applicable to this role.  

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