A highly functioning assistant organizes the Provider allowing for maximum efficiency of data collection, chronic disease surveillance, medical decision making, and patient education. The Clinical Assistant II preforms a variety of clinical and clerical tasks to expedite the patient flow and business activities of the department.

Why UnityPoint Health? 

• Commitment to our Team – For the third consecutive year, we're proud to be recognized as a Top 150 Place to Work in Healthcareby Becker’s Healthcare for our commitment to our team members.
• Culture – At UnityPoint Health, you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and unwavering belief in doing what's right for the people we serve.
• Benefits – Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.
• Diversity, Equity and Inclusion Commitment – We’re committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.
• Development – We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.
• Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.

Visit https://dayinthelife.unitypoint.org/ to hear more from our team members about why UnityPoint Health is a great place to work. 

• Assist in the maintenance of a therapeutic environment that promotes effective patient care and promotes safety for staff, patients, and visitors.
• Possesses knowledge about safety policies of the department and organization.
• Works independently within the established guidelines of the practice
• Assist the nurses with scheduling patient for tests and procedures.
• Comfortable documenting and verbally presenting information to the provider about the patient· 
• Assist the provider and nurse as needed with department procedures and exams.
• Possess knowledge and skill to preform various clinical tasks.
• Demonstrates knowledge and skills necessary to provide care appropriate to all ages.
• Assist nursing staff by preparing patient for exams by taking vital signs (height, weight, pulse, and blood pressure).
• Promotes flexibility to promote a smooth flow of patients in a timely and efficient manner.
• Records in appropriate fields of the electronic medical record
• Completes job responsibilities in a timely manner.
• Assists the clerical staff by scanning in records, obtaining preauthorization's, answering the phone, and scheduling appointments.
• Demonstrates initiative to improve quality and customer service by striving to exceed customer expectations.
• Integrates and demonstrates FOCUS values and Expectations for Personal and Service Excellence to guide professional behaviors, while adhering to the policies and procedures of UPHDM.
• Balance team and individual responsibilities; be open and objective to other's views; give and welcome feedback; contribute to positive team goals; and put the success of the team above own interests.
• Practice reflects knowledge of HIPAA, JCAHO, OSHA, and other federal/state regulatory agencies guiding healthcare.
• Demonstrates the ability to meet the department work schedule.
• Demonstrates the knowledge that patient and workplace safety is a priority by preventing errors, accidents and infections and reporting potential or actual concerns immediately.

OTHER FUNCTIONS: The following are performed on an as needed basis:

• This position may be assigned a specific mission to address in an emergency to assist in disaster response and recovery as part of the UPHDM Hospital Emergency Incident Command System. Situations of a critical nature may require an individual to perform multiple tasks until additional support can be obtained.
• Performs functions other than described due to extenuating circumstances.

• EDUCATION: Certified as a CMA medical assistant 
• EXPERIENCE:One year experience with clinical and clerical in a medical setting.One year of oncology-related experience preferred. 
• LICENSES/CERTIFICATIONS:Certificate Program in medical assisting
• MENTAL/COGNITIVE DEMANDS:Strong verbal and written communication skills. Ability to take initiative and exercise independent judgment, decision making and problem solving expertise. Ability to work as a collaborative team member.Adaptable, flexible, able to multi-taskPassionate about oncology patients & their families. Ability to understand and apply guidelines, policies and procedures