Essential Functions/Responsibilities:

Essential functions are the duties and responsibilities that are essential to the position (not a task list).  Do not include if less than 5% of work time is spent on this duty.  Be specific without giving explicit instructions on how to perform the task.  Do not include duties that are to be performed in the future.  Duties should be action oriented and avoid vague or general statements. 

% of Time

(annually)

Ensures Patients receive comprehensive services:  Identification of patient into services, assessment, discharge planning, and other aspects of warm handoff.

• Is knowledgeable and capable of working with patients who present a dual problem, Co-Occurring Substance Use and Mental Health Disorder.
• Identifying patient need for services and use identified evidence-based approach in identifying patient with Opiate Use Disorder (OUD).
• Is able to recruit and work with identified patients, using motivational interviewing to engage the patient and integrate the patient into Medication Assisted Treatment (MAT) programming.
• Is able to engage patients with OUD and facilitate warm handoff.
• Ability to establish a collaborative relationship with the patient, provide practical and personalized support for entering and adhering to treatment
• Assist in creation of treatment planning
• Facilitate discharge planning and warm handoff.
• Ensuring that patient receives support and motivation to engage in and adhere to ongoing treatment.
• Provides that all patient contact and interaction is based upon inherent dignity, individuality, culture and beliefs of each patient. Patient care is provided in a compassionate, humane, and non-enabling manner.
• Participates in interdisciplinary clinical staffing or ensures pertinent information is provided to team
• Demonstrates Motivational Interviewing skills when working with patients.

40%

Provide continuum of care/follow up care to patients.

·         Be available after discharge to deliver recovery support, as needed.

·         Ability to bridge care with insurance correlated community services

·         Provide follow up instructions, appointments, and coordination for discharge planning.

·         Provide detailed communication to receptive discharge providers to ensure warm handoff in the care coordination process.

·         Ability to identify barriers to transportation and assist with getting patient transportation to appointments

·         Provide ongoing recovery support service to ensure patient arrives and is engaged by intake staff, and ensure that patient remains engaged in treatment overtime – helping the patient navigate stages of change and practical considerations.

·         Work with insurance provided transportation programs to ensure transportation

30%

Provide education/information to patients, families, and other invested parties.

·         Is knowledgeable in understanding of addiction, signs of overdose, and administration of naloxone products.

·         Ability to educate patient and family in opiate use and administration of naloxone products.

·         Ability to provide consultation with patient, family, insurance provider, and treatment providers to confirm recommended course of treatment is covered and/or affordable.

10%

Assist in facilitation of services, based on quality initiatives and documentation in EMR.

 ·         Ensures accurate documentation

·         Collaborates with Case Managers and Data analyst to ensure documentation is present to supports warm hand off.

·         Documents all Discharge Planning components accurately in EMR

·         Assist with documentation in EMR to support quality initiatives

·         Assist with audits for medical necessity documents as requested

10%

Basic UPH Performance Criteria         

 ·         Demonstrates the UnityPoint Health Values and Standards of Behaviors as well as adheres to policies and procedures and safety guidelines.

·         Demonstrates ability to meet business needs of department with regular, reliable attendance.

·         Employee maintains current licenses and/or certifications required for the position.

·         Practices and reflects knowledge of HIPAA, TJC, DNV, OSHA and other federal/state regulatory agencies guiding healthcare.

·         Completes all annual education and competency requirements within the calendar year.

·         Is knowledgeable of hospital and department compliance requirements for federally funded healthcare programs (e.g. Medicare and Medicaid) regarding fraud, waste and abuse.  Brings any questions or concerns regarding compliance to the immediate attention of hospital administrative staff.  Takes appropriate action on concerns reported by department staff related to compliance.

10%

Minimum Requirements

Identify items that are minimally required to perform the essential functions of this position.

Preferred or Specialized

Not required to perform the essential functions of the position.

Education:

High School Diploma

Experience:

Lived experience in addiction/recovery.

License(s)/Certification(s):

CPR certification within 3 months of hire

CPI/restraint training within 3 months of hire

CPRS Certification Once Eligible

Knowledge/Skills/Abilities:

Required English Skills

• Advanced reading skills
• Advanced writing skills
• Advanced oral skills

Communication Skills

• Ability to respond appropriately to customer/co-worker
• Interaction with a wide variety of people
• Maintain confidential information
• Ability to communicate only the facts to recipients or to decline to reveal information
• Ability to project a professional, friendly, helpful demeanor

Computer Skills

• Basic computer knowledge: Uses word processing, spreadsheet, e-mail application, and web browser. Comfortable within a Windows OS and learning new applications.

Other:

Use of usual and customary equipment used to perform essential functions of the position.

Must have control over personal use of all mood-altering chemicals and behaviors.

If recovering from an addiction, must currently have a minimum of 2 years of uninterrupted recovery.