UnityPoint Health

Social Worker BSW-Emergency Department

Requisition ID
Behavioral Health Services - Non-Nursing
350 N Grandview Ave
2020 UnityPoint Health Finley Hospital
Emergency Department
Scheduled Hours/Shift
Days, 9:00 am - 5:00 pm, for 64 hours per pay period. There is no holidays and a every 4-5 weekend rotation.
Work Type (Portal Searching)
Full Time Benefits


Sign-On Bonus: $7,500 for qualifying applicants!


Work hours will be days, 9:00 am - 5:00 pm, for 64 hours per pay period, and as needed. There is no holiday rotation and you will work every 4th or 5th weekend. 


Assists in meeting the psychosocial needs of the Emergency Department and Inpatient Units by providing emotional support, counseling, crisis intervention and discharge planning services to patients and families. Care will be provided through a therapeutic relationship with the patient and family.  Evidence-driven protocols will be utilized to assure reliable and consistent care. As a member of the interdisciplinary team, the Social Worker contributes professional social work knowledge and skills in the provision of services that support patient and family access to health care and addresses psychosocial factors that influence a patient’s health.  


Why UnityPoint Health?  

  • Commitment to our Team – We’ve been named a Top 150 Place to Work in Healthcare 2022 by Becker’s Healthcare for our commitment to our team members. 
  • Culture – At UnityPoint Health, you Come for a fulfilling career and experience a culture guided by uncompromising values and unwavering belief in doing what's right for the people we serve. 
  • Benefits – Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. 
  • Diversity, Equity and Inclusion Commitment – We’re committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation. 
  • Development – We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience. 
  • Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve. 


Visit us at UnityPoint.org/careers to hear more from our team members about why UnityPoint Health is a great place to work. https://dayinthelife.unitypoint.org/  


Patient Care

  • Appropriately identifies patients who require social work assessment and intervention based on clinical assessment and hospital policy.
  • Knowledgeable and able to provide social work assessment and intervention for all age groups infant through geriatric.
  • Performs psychosocial assessment of the patient to identify priority needs, strengths, patient preferences and barriers to care.
  • Provides immediate crisis intervention and support to patients/families to enhance their ability to cope with the impact of health conditions including mental health and substance abuse.
  • Assesses grief issues and offers bereavement support.
  • Educates patient/family regarding Advanced Directives and refers them to trained facilitators for conversations and completion of Advanced Care Planning documents with patients/surrogate decision makers including IPOST/IPOLST.
  • Assists with planning for and facilitation of care transitions. Collaborates with community services and facilities to support patient safety and continuity of care.
  • Completes PASRR or other screening tools when appropriate for transition to another care provider.
  • Documents assessments, interventions, and referrals in the electronic health record according to documentation standards.
  • Facilitates financial resources for patients and assists with financial aid process.
  • Promotes effective and efficient utilization of ED, CDU, and community resources. Assists patients with scheduling follow-up treatment and/or establishing Primary Care Physician.
  • Promotes effective and efficient utilization of ED and community resources. Assists patients with scheduling follow-up treatment and/or establishing Primary Care Physician.

Education and Advocacy

  • Serves as a patient/family advocate in support of patient confidentiality, informed consent, patient autonomy, and self-determination.
  • Assesses patient safety to identify possible abuse, neglect or other risks to safety. Collaborates with the care team to address safety issues and files DHS reports and/or guides others in the process as mandated.
  • Provides information and support with guardianship and conservatorship issues.
  • Supports culturally competent services and assists with arranging interpreter services as needed.
  • Provides education to the patient/family regarding available services and supports and assists the patient to access those they are eligible for.
  • Provides information and education to physician and other team members in understanding the psychosocial implications of illness and disease progression for the patient/family.
  • Participates in mentoring new employees and/or supervising social work interns as requested.

Care Coordination/Transition Support

  • Communicates with physicians at regular intervals throughout ED visit and with community partners to develop an effective working relationship and to ensure continuity of care. Assists physicians and community advocates to maintain appropriate cost, case, and desired patient outcomes.
  • Identifies patient transitional needs by assessing psychosocial, environmental, financial, and cultural strengths and barriers.
  • Collaborates with ED/CDU staff and community resource staff in the development and execution of the plan of care and achievement of goals.
  • Performs staff education related to resource utilization, discharge planning and psychosocial aspects of healthcare delivery.
  • Maintains good, effective communication with all team members including inpatient care coordinators during hand-off of care.
  • Maintains comprehensive knowledge of community resources and acts as a liaison to refer patients/families to health and social services, health insurance, public assistance, and other resources to meet patient identified needs.
  • Contributes to the comprehensive, longitudinal plan of care based on patient-centric goals and coping strategies.
  • Facilitates patient/family meetings to enhance family support of the patient’s care.



Minimum Requirements

Identify items that are minimally required to perform the essential functions of this position.

Preferred or Specialized

Not required to perform the essential functions of the position.




Bachelor’s degree in Social Work from an accredited school of social work.






One year of clinical experience in health care.






Successful completion of Person-Centered Care course within 1 year of hire.


Valid mandatory Reporter course completion by state(s) requirement.







·      Knowledge of the social work process

·      Awareness and sensitivity to cultural diversity.

·      Knowledge of the physiological elements of illness and impact on psychosocial functioning.

·      Knowledge of the healthcare system and resources available to patients.

·      Strong interpersonal skills and ability to work as a collaborative team member.

·      Knowledge of social determinants of Health.

·      Strong verbal and written communication skills.






·      Use of usual and customary equipment used to perform essential functions of the position.

·      Work may require travel to other UPH facilities or patient homes. May drive a UPH vehicle, rental or own vehicle.

·      Valid licensed driver with automobile insurance in accordance with state and/or organizational requirements.



Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed