UnityPoint Health

Case Manager

Requisition ID
Behavioral Health Services - Non-Nursing
1005 NE Jefferson Ave
5420 UP Human Service Center
Residential Re-entry Center
Scheduled Hours/Shift
Monday-Friday, 1st shift
Work Type (Portal Searching)
Full Time No Benefits


Case Manager 

UnityPlace-Residential Re-entry Center

Full-Time, 40 hours/week, Not Benefitted

Monday - Friday 1st Shift


Provides supportive services, case management, education, counseling, review and reporting services to residents of this Federal Bureau of Prisons Residential Reentry program. 


About UnityPoint Health - UnityPlace:

UnityPoint Health - UnityPlace is proud to offer the most comprehensive addiction and mental health services in the Peoria, Illinois region to you and your family. UnityPlace was formed by the joining of UnityPoint Health®, Human Service Center and Tazwood Center for Wellness in April of 2019. UnityPlace is a new non-profit organization dedicated to meeting the growing behavioral health care needs of the community. Our compassionate and committed treatment team is comprised of many experts from psychiatry and addiction medicine. 

Our goal is to deliver comprehensive behavioral healthcare to optimize the patient's well-being. It is our privilege to partner with our patients on their journey of healing. 

As a member of the UnityPlace Team, our team members are eligible for a benefits package including:

  • Medical
  • Dental
  • Vision
  • Retirement
  • Paid Time Off

Additional benefits are available, apply today to discuss our full benefits package!

Why UnityPoint Health?

  • Culture – At UnityPoint Health, you Come for a fulfilling career and experience a culture guided by uncompromising values and unwavering belief in doing what's right for the people we serve.
  • Benefits – Our competitive Total Rewards program offers benefits options like 401K match, paid time off and education assistance that align with your needs and priorities, no matter what life stage you’re in.
  • Diversity, Equity and Inclusion Commitment – We’re committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.
  • Development – We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.
  • Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.

Visit us at UnityPoint.org/careers to hear more from our team members about why UnityPoint Health is a great place to work. https://dayinthelife.unitypoint.org.


Essential Functions/Responsibilities:

Essential functions are the duties and responsibilities that are essential to the position (not a task list).  Do not include if less than 5% of work time is spent on this duty.  Be specific without giving explicit instructions on how to perform the task.  Do not include duties that are to be performed in the future.  Duties should be action oriented and avoid vague or general statements. 

% of Time


Key Accountability - Provision of Supportive and Case Management Services

·         Provides residential reentry services for individuals placed by the FBOP in the residential reentry program to overcome barriers to successful community reintegration.

·         Completes comprehensive intake services at the time of placement at RRC

·         Conducts orientation of the residents to the RRC environment

·         Provides a comprehensive assessment of risks and barriers to successful reintegration

·         Develop, with input from residents, comprehensive individualized service plan which identifies areas of risk and goals, methodologies and interventions to intervene in risk areas

·         Requests medical, psychiatric and substance abuse assessment/consultation, where indicated, in a diligent and timely manner in coordination with the FBOP.

·         Provides individual and group services to include, but not limited to substance abuse aftercare, monitoring of daily living activities, assistance procuring benefits and entitlements, assistance with employment and education, support in goal attainment, skills training, assistance accessing resources, family support, coordination of services and care.

·         Provide weekly group interventions in the areas of drug aftercare, general house meetings, employment seeking/keeping/coping, family reintegration, and transition services

·         Maintains records in accordance with UnityPlace and FBOP Statement of Work and policies and procedures. Completes bi-weekly progress reports.

·         Acts as a liaison and resource between the community and residents’ needs; coordinates individualized program goals with community agencies, primary care physicians, United States Probation office.








Key Accountability – Provision of Review and Reporting Services

·         Update all status changes for all residents into the FBOP R3M system and submit documentation to the FBOP on progress towards goal attainment and Home Confinement completion

·         Complete approval process of pass sites and discharge sites by conducting a site visit to the pass or discharge residence and interviewing the site residents and complete employment site initial approvals

·         Complete monthly pass and employment site unannounced checks for home confinement residents, monitor GPS tracking of all home confinement residents and approve weekly itineraries for all home confinement residents to be in compliance with their intinerary

·         Complete incident reports for residents violating FBOP guidelines while at the RRC and facilitate formal investigations and hearings and submit all findings to the FBOP-DHO on all incident reports

·         Monitor and evaluate all residents based on the directives of the Prison Rape Elimination Act

·         Ensure case files are up-to-date based on the requirements of the FBOP-Statement


Key Accountability – Provision of Education and Counseling Services

·         Perform bi-weekly review of progress on goal attainment to transition to Home Confinement.

·         Review and document Resident's monthly progress towards goal attainment.

·         Participates in in-service and competency training.

·         Prepares special reports as needed on activities, and work group activities.

·         Meets compliance standards for all documentation and clinical charts.

·         Provide individualized reintegration guidance


Basic UPH Performance Criteria         

·         Demonstrates the UnityPoint Health Values and Standards of Behaviors as well as adheres to policies and procedures and safety guidelines.

·         Demonstrates ability to meet business needs of department with regular, reliable attendance.

·         Employee maintains current knowledge of the variety of insurance plans required for the position.

·         Practices and reflects knowledge of HIPAA, TJC, OSHA and other federal/state regulatory agencies guiding healthcare.

·         Completes all annual education and competency requirements within the calendar year.

·         Is knowledgeable of hospital and department compliance requirements for federally funded healthcare programs (e.g. Medicare and Medicaid) regarding fraud, waste and abuse.  Brings any questions or concerns regarding compliance to the immediate attention of administrative staff.  Takes appropriate action on concerns reported by department staff related to compliance.




Minimum Requirements

Identify items that are minimally required to perform the essential functions of this position.

Preferred or Specialized

Not required to perform the essential functions of the position.




Bachelor's degree in behavioral health care field or five years' experience in behavioral heathcare in lieu of degree.

Bachelor's degree preferred




Prefer 1 year experience working in behavioral health or criminal justice.



Valid driver's license and good driving record required.








Good verbal and written communication skills


Computer skills


Collaboration skills


Strong analytical thinking and ability to handle multiple tasks concurrently


Excellent customer service skills


Compassion and empathy


Ability to educate and tactfully confront issues of stigma of incarceration


Ability to write clinical chart information


Ability to define problems, collect data, establish facts, and draw valid conclusions


Ability to establish rapport and demonstrate courteous, respectful and caring behavior towards residents, family members, staff, and outside contacts.


Knowledge and adherence to HIPAA and other state and federal laws and regulations.





Use of usual and customary equipment used to perform essential functions of the position.



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