UnityPoint Health

RN/LPN/CMA-Occupational Health (Work Well), PRN

Requisition ID
Medical Assistants
US-IA-Cedar Rapids
830 First Ave NE
1010 UnityPoint Health CR St Lukes Hospital
Cedar Rapids
Occupational Hlth/Workwell
Scheduled Hours/Shift
Varies, Days Monday to Friday
Work Type (Portal Searching)
As Needed


The Clinical Assistant – Occupational Health supports Work Well Clinic operations under the direction of an RN, LPN or Medical Provider: Completes patient intake and screening, scheduling, patient education, treatments, documentation of treatments and processing of patient records.  Communicates as required with employers and third party administrators, and completes a variety of housekeeping and supply management tasks.


Patient Care

·         Delivers high quality care within the CMA scope of practice under the direction of an Occupational Medicine Provider, RN, or LPN while demonstrating knowledge of Occupational Medicine clinical skills in accordance with established policies, procedures and standards of care. 

·         Answers questions and provides teaching to patients and family members.

·         Documents appropriate information in the patient’s chart. 

·         Complete patient forms and file medical records/correspondence, including progress notes, diagnostic information, professional correspondence and x-rays.

·         Measure and record patient’s statistical data and medical history at the request of the provider.

·         Record and obtain medical provider approval for medication refill requests, return calls to pharmacies with refill information.

·         Assist provider with patient examination, procedures and emergencies.

·         Is knowledgeable and trained to conduct pulmonary function testing, vision testing, hearing testing, and immunization delivery.  May be trained to conduct drug testing services and additional lab tests as required.

·         Prepare and assist provider with patient examination, specimen collection, minor surgical procedures and treatment of the patients, including administration of medication under direct supervision of the provider. 

·         May be assigned to assist with outreach services or on-site clinics (onsite at a client company location) when needed.


60 %

Patient Care Support

·         Obtain information to assist provider and referral specialist with patient referrals; complete appropriate forms or requisitions required for referrals or lab testing.

·         Ensures that documents and information is delivered/communicated to the appropriate entity.

·         Schedules follow-up appointments as required.

·         Communicates with employees, employers, and third party payors as is necessary to complete the requirements of the clinic service.

·         May serve as clinic Referral Specialist that seeks authorization from employers and/or third party payors for ordered procedures and referrals to specialists outside of the Work Well Clinic, completes and transmits required documentation, schedules appointments, and informs involved parties.

·         Demonstrates initiative to improve quality and customer service by striving to exceed customer expectations.

·         Balance team and individual responsibilities; be open and objective to other’s views; give and welcome feedback; contribute to positive team goals; and put the success of the team above own interests.

·         Demonstrates the knowledge that patient and workplace safety is a priority by preventing errors, accidents and infections and reporting potential or actual concerns immediately.

·         Practice reflects knowledge of OSHA, DOT, and other federal/state regulatory agencies guiding occupational medicine.

·         Demonstrates the ability to meet the department work schedule. 

·         Demonstrates the knowledge that patient and workplace safety is a priority by preventing errors, accidents and infections and reporting potential or actual concerns immediately.



Environment /Supply Management

·         Completes daily housekeeping tasks as assigned.

·         Assists with management of department supply inventory.

·         Supports cost containment concepts.



Basic UPH Performance Criteria          

·         Demonstrates the UnityPoint Health Values and Standards of Behaviors as well as adheres to policies and procedures and safety guidelines.

·         Demonstrates ability to meet business needs of department with regular, reliable attendance.

·         Employee maintains current licenses and/or certifications required for the position.

·         Practices and reflects knowledge of HIPAA, TJC, DNV, OSHA and other federal/state regulatory agencies guiding healthcare.

·         Completes all annual education and competency requirements within the calendar year.

·         Is knowledgeable of hospital and department compliance requirements for federally funded healthcare programs (e.g. Medicare and Medicaid) regarding fraud, waste and abuse.  Brings any questions or concerns regarding compliance to the immediate attention of hospital administrative staff.  Takes appropriate action on concerns reported by department staff related to compliance.



Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that required of the employee.  Other duties, responsibilities and activities may change or be assigned at any time with or without notice.


Demonstration of UPH Values and Standards of Behaviors

Consistently demonstrates UnityPoint Health’s values in the performance of job duties and responsibilities

Foster Unity:

·         Leverage the skills and abilities of each person to enable great teams.

·         Collaborate across departments, facilities, business units and regions.

·         Seek to understand and are open to diverse thoughts and perspectives.

Own The Moment: 


·         Connect with each person treating them with courtesy, compassion, empathy and respect

·         Enthusiastically engage in our work.

·         Accountable for our individual actions and our team performance.

·         Responsible for solving problems regardless of the origin.

Champion Excellence:

·         Commit to the best outcomes and highest quality.

·         Have a relentless focus on exceeding expectations.

·         Believe in sharing our results, learning from our mistakes and celebrating our successes.

Seize Opportunities:

·         Embrace and promote innovation and transformation.

·         Create partnerships that improve care delivery in our communities.

·         Have the courage to challenge the status quo.





Minimum Requirements

Identify items that are minimally required to perform the essential functions of this position.

Preferred or Specialized

Not required to perform the essential functions of the position.





Graduate of an accredited medical assistant program.








Prefer one (1) year Occupational Health and/or clinic experience.







Current CME certification for Certified Medical Assistant and AAMA certification.


Must possess and maintain current Basic Life Support (BLS) certification as outlined per policy or obtain certification within three (3) months from date of hire.


Valid driver’s license when driving any vehicle for work-related reasons.









·         Writes, reads, comprehends, and speaks fluent English

·         Basic computer knowledge using word processing, spreadsheet, email, and web browser.

·         Must work well with all customers and co-workers at all levels of the organization.

·         Must demonstrate cooperative, courteous and dependable work performance.

·         Must posse’s high integrity and maintain confidentiality at all times.

·         Adheres to the code of ethics set for all professionals in the medical field.

·         Must adhere to confidentiality at all times.






·         Use of usual and customary equipment used to perform essential functions of the position.

·         Work may occasionally require travel to a client company location or other UPH facility.  May drive a UPH vehicle, rental, or own vehicle.

·         Demonstrates training within three (3) months of hire in Spirometry and Audiometry under the direction of an individual who has completed an approved course.





SCOPE:  Position has supervisory responsibilities?  Yes   or No    If yes, complete below.

Number of Employees Supervised (Complete if position has supervisory responsibilities of individuals)






















Budget Control (Complete if position has budget responsibilities)

Annual Operating Budget (including payroll)


Annual Revenue/Sales


Other Scope Measurements

Pertinent to the position, such as number of beds, number of units/departments, number of employees leading, cases per month, etc.












Mental/Cognitive Demands:

(List any special mental and cognitive abilities required by the position in your specific environment) 

·         Ability to understand written, visual and other sensory stimuli.

·         Ability to work under time constraints.

·         Ability to understand and deal effectively with problems and opportunities.

·         Ability to deal with people effectively, patiently and respond professionally in all situations.

·         Ability to maintain confidential information.

·         Must be able to communicate effectively with people of diverse, professional, educational and lifestyle backgrounds.

·         Must be able to work independently and assume responsibility for timely completing of assigned functions.

·         Exercises sound judgement, seeking advice when appropriate.

·         Performs effectively under stressful situations.




Physical Requirements

(Check all that apply if essential to perform job – with or without accommodations)

     Talk/Hear (communicate, detect, converse with, discern, convey, express oneself, exchange information)

     See (defect, determine, perceive, identify, recognize, judge, observe, inspect, estimate, assess)

     Stand or Sit (stationary position)

     Walk (move, traverse)

     Use hands/fingers to handle or feel (operate, activate, use, prepare, inspect, place, detect, position)

     Climb (stairs/ladders) or Balance (ascent/descent, work stop, traverse)




     Taste/Smell (detect, distinguish, determine)




Lifting Requirements

(Check appropriate category to perform job – with or without accommodations)

     Level 1; Sedentary Work:  Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

     Level 2; Light Work:  Exerting up to 20 pounds of force occasionally or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.  Requires walking or standing to a significant degree, pushing or pulling arm or leg controls or maintaining a production rate pace.  Light work requires physical exertion of forces greater than that of sedentary work.

     Level 3; Medium Work:  Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

     Level 4; Heavy Work:  Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.

     Level 5; Very Heavy Work:  Exerting in excess of 100 pounds of forces occasionally, and/or in excess of 50 pounds of force constantly to move objects. 



Hazards and Atmospheric Conditions

(check all that apply)

     Normal Office Surroundings


     Exposure to Fumes

     Mechanical Hazards

     Exposure to Dust

     Chemical Hazards

     Exposure to Extreme Temperatures

     Electrical Hazards

     Wet and/or Humid

     Radiant Energy Hazards


     Explosives Hazards

     Mists or Gases

     Burn Hazards


Precautions must be followed when working in any health care environment.



OSHA Categories

(Complete this OSHA section for clinical/patient related jobs)

     Category I:  Duties performed routinely require exposure to blood, body fluid and tissue.

     Category II:  Normal routine involves no exposure to blood, body fluid or tissue, but exposure or potential for exposure may occur.

     Category III:  Normal routine involves no exposure to blood, body fluid, or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid.




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