UnityPoint Health

Clinical Laboratory Technician

Requisition ID
5409 N Knoxville Ave
51 UPH Proctor
Scheduled Hours/Shift
2nd Shift 14:00 to 22:30
Work Type (Portal Searching)
Full Time Benefits


Job Title:  Clinical Laboratory Technician

Location:  Proctor Campus

Shift:  Second Shift 2 - 1030pm


A professionally trained and highly knowledgeable individual that performs clinical laboratory testing and assists in promoting a quality of service based on accuracy and timeliness in reporting results.  Under general supervision, the Clinical Laboratory Scientist is responsible for assisting the department manager in the effective operation of the laboratory through the coordination of all activities in their respective responsibilities


Why UnityPoint Health?

  • CultureAt UnityPoint Health, you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and unwavering belief in doing what’s right for the people we serve.
  • Benefits – Our competitive Total Rewards program offers benefits options like 401K match, paid time off and education assistance that align with your needs and priorities, no matter what life stage you’re in.
  • Diversity, Equity and Inclusion Commitment – We’re committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.
  • Development – We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.
  • Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.


Visit us at UnityPoint.org/careers to hear more from our team members about why UnityPoint Health is a great place to work. https://dayinthelife.unitypoint.org/

COVID-19 and Flu Vaccination Requirement: It is required to be fully vaccinated for COVID-19 and Influenza. Exemption requests based on medical or religious reasons may be submitted, but must be approved for active employment. 


Demonstrates technical skills in the preanalytical phase of the testing process.


o   Determines acceptability of specimens within guidelines.

o   Follows protocol in labeling pour-offs.

o   Stores specimens under appropriate conditions as quickly as possible.

o   Prepares reagents / standards / calibrators correctly and ensures they are dated & in sufficient quantity.

o   Performs daily, weekly, monthly maintenance activities and documents appropriately.

o   Recognizes inappropriate specimens; rejects.

o   Assigns complete and accurate source with microbiology specimens; logs specimens into microbiology with correct date and time.

o   Recognizes appropriate selections of test orders; can assist in making recommendations for proper test order.

o   Selects appropriate culture media, incubation temps and atmosphere for microbiology cultures.

o   Organizes and prioritizes work for optimum turnaround time.

o   Observes safety guidelines.

o   Streaks plates with good standard isolation technique or for quantification (colony counts).

o   Recognizes appropriate selection of test orders.

o   Performs processing/ordering functions correctly

o   Evaluates new products, new assays, new systems and & new instrumentation when assigned.

o   Performs linearity, sensitivity, precision, correlation, and reference range validation before new or revised test procedures are implemented when assigned.

Demonstrates skills in the analytical phase of testing process.


o   Follows test protocol.

o   Performs test procedures with care and accuracy.

o   Makes dilutions accurately; calculates correctly.

o   Selects appropriate identification and susceptibility testing and performs accurately

o   Performs proficiency testing successfully within assigned timeframe.

o   Displays knowledge by correlating test results to disease states and resolving problems with methodologies and/or instrumentation.

o   Ensures quality of work by performing QC at required intervals, performing calibrations and footnoting QC following calibration, investigating cause of out-of-control QC and resolves before testing is resumed. Ensures that outdated materials (kits, QC, or reagents) are not used; uses oldest outdate first.

o   Ensures timeliness of testing by organizing work for minimal turnaround time, performing work in careful manner to minimize repeat testing and turnaround time, referring testing to alternate sites if in-place systems are not operable.

o   Teaches both procedure and theory to students, peers, and new employees

o   Ensures that QC is tested and documented at frequencies mandated by manufacturers and regulatory agencies

o   Reviews worksheets and maintenance logs; investigates or corrects as needed

Demonstrates skills in the post analytical phase of the testing process.

score: N/A

o   Recognizes implausible results, unusual tests reactions, errors, and instrument malfunctions and is able to investigate & problem solve.

o   Enters data results properly & carefully, including required notification & documentation.

o   Reviews data entry for correctness prior to verifying results to minimize errors.

o   Uses work center pending logs to assess completion of testing to improve turnaround time.

o   Uses computer functions to access information necessary for resulting out data and/or giving out results to customers.

o   Serves as technical resource.

o   Addresses unresolved method & equipment problems by utilizing manufacturer resources such as hot lines or operating manual to assist in problem solving.

o   Communicates all information necessary to subsequent shifts for completion of testing process or problem resolution.

Participates in support activities necessary to insure a smooth and efficiently run operation.


o   Contributes ideas and assists in implementing changes to insure cost-effective operation of the department.

o   Supports same shift co-workers by assisting in department support activities: calibrates pipettes, takes temperatures, dates all kits, QC, reagents in use, dates and restocks reagents and supplies, washes pipettes and glassware, empties garbage, unpacks boxes from receiving and documents receipt, alerts appropriate person if inventory is low.

o   Cleans and maintains instruments, refrigerators, freezers and work and storage areas.

o   Displays a willingness and interest in learning new instruments or procedures or in cross training into other areas.

o   Generates electronic messages (email), prepares reports, and completes data sheets using computer capabilities.

o   Provides support for lead tech or managers/coordinators.

o   Provides support for other laboratory sections by assisting when staffing shortages or heavy workload events occur and helps to maintain lounge areas used in all sections.

o   Thoroughly investigates and documents all incidents, complaints and concerns. Communicates them upward as necessary and enters them into event reporting system.

Proctor Campus Only

o   Follows age specific care guidelines in collecting specimens from the various age categories of neonate, child, adolescent, adult and elderly.

o   Collects specimens using the proper procedures & protocols.

o   Observes principles of phlebotomy, such as avoid drawing by IV, red/blue top before blue top, etc.

o   Receives samples into the laboratory information system to accurately reflect the date and time of collection.


Basic UPH Performance Criteria         

o   Demonstrates the UnityPoint Health Values and Standards of Behaviors as well as adheres to policies and procedures and safety guidelines.

o   Demonstrates ability to meet business needs of department with regular, reliable attendance.

o   Employee maintains current licenses and/or certifications required for the position.

o   Practices and reflects knowledge of HIPAA, TJC, DNV, OSHA and other federal/state regulatory agencies guiding healthcare.

o   Completes all annual education and competency requirements within the calendar year.

o   Is knowledgeable of hospital and department compliance requirements for federally funded healthcare programs (e.g. Medicare and Medicaid) regarding fraud, waste and abuse.  Brings any questions or concerns regarding compliance to the immediate attention of hospital administrative staff.  Takes appropriate action on concerns reported by department staff related to compliance.







Associate’s degree in a chemical or biological science or medical laboratory technology.  Education must meet the requirements defined in CLIA regulation 42CFR493.1489





3 months of experience in/with clinical laboratory background associated with degree. Successful completion of competencies








While certification of technical personnel by a professional organization, such as ASCP is highly desirable, such certification is voluntary and may be obtained at the discretion of the employee.






Required English Skills

a.     Basic reading skills

b.     Basic writing skills

c.     Basic oral skills

Communication Skills

a.      Ability to respond appropriately to customer/co-worker

b.     Interaction with a wide variety of people

c.      Maintain confidential information

d.     Ability to communicate only the facts to recipients or to decline to reveal information

e.      Ability to project a professional, friendly, helpful demeanor

Computer Skills

a.      Basic computer knowledge: Uses word processing, spreadsheet, e-mail application, and web browser. Comfortable within a Windows OS and learning new applications.



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