UnityPoint Health

Laboratory Assistant Coordinator

Requisition ID
US-IL-Rock Island
2701 17th St
6020 UnityPoint Health QC Trinity
Rock Island
Laboratory- RI
Scheduled Hours/Shift
1st shift varied hours, weekend and holiday rotation.
Work Type (Portal Searching)
Full Time Benefits


The Laboratory Assistant Coordinator assists the Laboratory Assistant/ Phlebotomist in process improvement of the pre-analytic, analytic and post analytic clinical laboratory services. Specifically, the Laboratory Assistant Coordinator assures those processes related to specimen handling/retention; quality control, POC testing, and result reporting in compliance with CAP. The Laboratory Assistant Coordinator shall work at the Laboratory Assistant/ Phlebotomist to fulfill strategic and performance improvement initiatives. Promoting the philosophy and achieving the objectives established the Management team is foremost among these responsibilities along with solving practical and strategic problems, resolving conflict and constructively leading change.


Key Accountability - Leadership

The Laboratory Assistant Coordinator, Laboratory:

  • Works up to 20% on administrative activities and 80% on clinical workload as scheduling, staffing and workload allows.
  • Assists Laboratory Assistant Lead in the day to day operations of the Phlebotomy departments.
  • Assists in attaining the institutional goals by recommending and promoting the development, preparation, implementation, and attainment of departmental goals, policies, and projects so as to improve quality, availability, and accessibility of services and information.
  • Is a key figure in ensuring that timely and accurate clinical information is provided to healthcare professionals to ensure patient care, patient and provider satisfaction is maintained at highest quality.
  • Assists with the resolution of complex Phlebotomy problems and issues, utilizing resources as needed and providing consultation and advice.
  • Assists the Laboratory Assistant’s in developing and assuring the continuing effectiveness of all Phlebotomy, clerical and quality improvement activities in the Laboratory. These activities include equipment and test validation, staff training, troubleshooting, procedure updating, result reporting, and quality assurance documentation is kept as appropriate.
  • Supervise phlebotomy training for staff.
  • Assist with training new employees, being helpful and supportive in the teaching of all new associates.
  • Assists with associate screening, hiring, orientation, training and competency evaluation.
  • Communicates clearly, openly, and consistently with management and staff to assure common access to hospital and department information to promote trust and confidence.
  • Recommends or modifies policies to enhance the effectiveness of present operations.




Minimum Requirements

Identify items that are minimally required to perform the essential functions of this position.

Preferred or Specialized

Not required to perform the essential functions of the position.





High School diploma or equivalent

Phlebotomy course

Medical Assistant

Associate of Arts






Three to five years of Hospital Phlebotomy experience.


Experience with phlebotomy is desirable. Must maintain PBT or equivalent certification. ASCP specialist or equivalent in phlebotomy is preferred. Must possess excellent communication skills. Must read, write, and speak fluent English


ASCP certified or equivalent.

If not certified, has 6 months to become certified.








·         Accountability

·         Adaptability

·         Customer/patient focused

·         Interpersonal skills

·         Multicultural sensitivity

·         Professionalism

·         Self-development

·         Teamwork



Familiarity with Medical Terminology





Use of usual and customary equipment used to perform essential functions of the position.




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