UnityPoint Health

Medical Administrative Assistant

Requisition ID
2022-111728
Category
Administrative and Clerical
Location
US-IA-Dubuque
Address
18600 S John Deere Rd
Affiliate
9070 UnityPoint at Work Affiliate
City
Dubuque
Department
John Deere On-Site- DBQ
State
IA
FTE
1.0
FLSA
Non-Exempt
Scheduled Hours/Shift
1st Shift/ 7am-3:30am
Work Remotely within the US
No
Work Type (Portal Searching)
Full Time Benefits

Overview

This position is for M-F 1st Shift/ 7am-3:30am

 

Open to Medical Assistant or Administrative Assistant.

 

Under the direction of a health care provider, the Medical Assistant, is responsible for the delivery of patient care that promotes the safety and well-being of our patients. 

 

Why UnityPoint Health?

  • Culture – At UnityPoint Health, you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and unwavering belief in doing what's right for the people we serve.
  • Benefits – Our competitive Total Rewards program offers benefits options like 401K match, paid time off and education assistance that align with your needs and priorities, no matter what life stage you’re in.
  • Diversity, Equity and Inclusion Commitment – We’re committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.
  • Development – We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.
  • Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.

Visit us at UnityPoint.org/careers to hear more from our team members about why UnityPoint Health is a great place to work.

https://dayinthelife.unitypoint.org/

Responsibilities

Clinical Excellence/Patient Care 

  • Assist provider and other clinical staff with obtaining basic vital information preparing patient for examination, treatment and minor surgical procedures. 
  • Demonstrates competence in the clinical skills necessary to carry out assigned job duties. 
  • Schedule referrals for patients with specialist or outpatient as requested by the provider. Complete appropriate forms or requisitions needed for referrals or lab testing, including appropriate CPT/ICD-9 coding.  
  • Responsible for tracking system for follow-up appointments related to office visits, laboratory tests and procedures to regularly follow patients monitoring disease status.  
  • Provide appropriate and timely documentation in the patient’s electronic health record using standardized workflows and processes.   
  • Practices and reflects knowledge of IPAA, TJC, DNV, OSHA and other federal/state regulatory agencies guiding healthcare. Provide information to appropriate regulatory agencies, (i.e. health department).   

Development and Patient Education 

  • Be aware of what is happening in clinic/department and the organization by attending clinic/department meetings, reading emails and regularly checking information on the organization’s intranet site. 
  • Maintain compliance with CLIA, OSHA, Safety and Risk Management guidelines. 
  • Maintain compliance and behave in a manner consistent with all policies and procedures, including but not limited to Compliance, HIPAA and personnel workplace rules. 
  • Behave in a manner consistent with all Compliance and HIPAA policies and procedures. 
  • Maintain regular and consistent attendance at work. 
  • Demonstrate initiative to improve quality and customer service by striving to exceed customer expectations.  
  • Balance team and individual responsibilities; be open and objective to other’s views; give and welcome feedback; contribute to positive team goals; and put the success of the team above own interests.  
  • Perform other duties as requested by Clinic Administrator to facilitate the smooth and effective operations of the office.

Qualifications

Education: 

  • High school diploma or equivalent.
  • Completion of a Medical Assistant Program 
  • CMA preferred

Experience: 

  • Computer data entry experience. 
  • Previous clinical experience in a medical office preferred. 

Skills: 

  • Writes, reads, comprehends and speaks fluent English. 
  • Multicultural sensitivity. 
  • Microsoft Office – basic computer skills. 
  • Customer/patient focused.  
  • Critical thinking skills using independent judgment in making decisions.  
  • Strong interpersonal skills. 
  • Strong verbal and written communication skills. 
  • Ability to work as a team member. 
  • Ability to understand and apply guidelines, policies and procedures. 

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