UnityPoint Health

Patient Flow Coordinator (RN)-Emergency Room

Requisition ID
US-IA-Sioux City
2720 Stone Park Blvd
7520 UnityPoint Heath SC St Lukes
Sioux City
Emergency Department- SLRMC
Scheduled Hours/Shift
7p-7a Every 3rd Weekend
Work Type (Portal Searching)
Full Time Benefits


UnityPoint-St. Luke's


7p-7a Every 3rd Weekend


Ensures the daily organization of the department by helping to lead, coordinate, plan, and evaluate patient care and personnel in the delivery of patient care, under the direction of the Manager. Supervises and directs the operations of the Unit in accordance with the established policies and procedures of the hospital. Accountable for all aspects of unit operations and patient care to ensure best practices are followed.


Why UnityPoint Health?

  • Culture – At UnityPoint Health, you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and unwavering belief in doing what's right for the people we serve.
  • Benefits – Our competitive Total Rewards program offers benefits options like 401K match, paid time off and education assistance that align with your needs and priorities, no matter what life stage you’re in.
  • Diversity, Equity and Inclusion Commitment – We’re committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.
  • Development – We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.
  • Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.


    Hear more from our team members about why UnityPoint Health is a great place to work at https://dayinthelife.unitypoint.org.



Clinical Excellence/Leadership/Patient Care

Demonstrates competence in the skills, (processes, procedures, and equipment) necessary to carry out assigned duties as identified below. Demonstrated competence in recognizing and responding to patients physical, mental, emotional, and developmental needs should be evaluated in relation to the patient populations served as appropriate for each responsibility.


Patient Care

  • Maintains a safe and clean environment.
  • Performs prescribed Unit Safety Checks.
  • Interprets physician's orders.
  • Assists with facilitating patient procedures, admissions, discharges and transfers.
  • Promotes an environment of medication safety.
  • Monitors patient sensitive indicators (real time) and collaborates with manager/director for unit improvements.
  • Reports/monitors unit events per policy.


  • Is knowledgeable of equipment and supplies.
  • Reports equipment problems or malfunctions.


  • Coordinates services and activities of Unit
  • Guides, directs, and delegates responsibilities and supervises unit personnel in the delivery of health care.
  • Provides leadership and nursing expertise.
  • Supervises unit to ensure appropriate levels of staffing, equipment and supplies.
  • Monitors changes in policies/practices performed and in conjunction with Manager. Integrates the data into an overall planning process for the Department.
  • Involved in development of patient plan of care which includes patient assessment and cooperation with staff and physician.

Primary Nurse Responsibilities

  • Assesses the needs of patients and families, providing appropriate teaching and making the necessary referrals to provide continuity of care.
  • Develops an individual plan of care using a collaborative approach with the patient/family and health care team.
  • Promptly completes documentation to assure an accurate legal record of patient’s care.
  • Delivers high quality care utilizing the nursing process while demonstrating knowledge and clinical skills of the specialty required on assigned unit in accordance with established policies, procedures and standards of care.
  • Utilizes holistic approach (considering biopsychosocial, spiritual, educational, safety, and related criteria) appropriate to the age of the patients and families served in the assigned service area.
  • Delegates and provides direction for other healthcare providers and hold them accountable for their involvement in the plan of care.
  • Utilizes critical thinking in making independent judgments, and maintains responsibility and accountability for the knowledge of conditions of assigned patients.


Development & Patient Education


Leadership Education Responsibilities

Provides learning opportunities to health care associates.

Ensures employees receive necessary training and orientation to area.

Demonstrates leadership abilities in provision of Nursing Care.

  1. Participates at staff meetings, in-services, and/or committee meetings.
  2. Integrates role as patient advocate into professional practice.


Assumes responsibility for professional growth and self-development.

Identifies educational needs and takes responsibility for learning.

  1. Formulates professional goals and identifies method of achievement for each performance appraisal period.
  2. Seeks and attends clinical learning experience that will extend his/her knowledge base.
  3. Participates in improving patient care through nursing research.


Primary Nurse Responsibilities

  • Continues professional development and involvement in professional activities that enhance nursing practice by sharing knowledge through networking and research.
  • Assess and chooses teaching strategies appropriate to the patient’s and their families’ age specific needs, culture, gender, readiness to learn and level of comprehension.
  • Consults appropriate resources within the hospital to provide specialized education.
  • Demonstrates knowledge that patient and workplace safety is a priority by preventing errors, accidents and infections and reporting potential or actual concerns immediately.

Basic UPH Performance Criteria


Leadership Responsibilities

  • Participate in the selection, training, and development
  • Assist in completing Rounding with patients, along with timely reporting of deficiencies.
  • Contribute to the development of nursing staff by identifying learning needs and assisting in meeting these needs.
  • Must be able to effectively interact and lead a large number of professional people. Must be current in knowledge of clinical practice as it relates to nursing unit specialty. Requires experience with supplies, equipment, quality assurance, infection control, scheduling, staffing, physician relations and over-all leadership of the department.
  • Demonstrates the UnityPoint Health Values and Standards of Behaviors as well as adheres to policies and procedures and safety guidelines.
  • Demonstrates ability to meet business needs of department with regular, reliable attendance.
  • Employee maintains current licenses and/or certifications required for the position.
  • Practices and reflects knowledge of HIPAA, JCAHO, DNV, OSHA and other federal/state regulatory agencies guiding healthcare.
  • Completes all annual education and competency requirements within the calendar year.
  • Is knowledgeable of hospital and department compliance requirements for federally funded healthcare programs (e.g. Medicare and Medicaid) regarding fraud, waste and abuse. Brings any questions or concerns regarding compliance to the immediate attention of hospital administrative staff.  Takes appropriate action on concerns reported by department staff related to compliance.




Graduate of accredited nursing program

BSN or MSN degree






Required two (2) years of hospital critical care experience and a proven history of positive leadership skills in an active hospital leadership role or lead nurse or charge nurse role.

Positive history of collaboration, team work, best practice, and role model of FOCUS values.







Current licensure in good standing to practice as a Registered Nurse in Iowa.

Must possess and maintain current Basic Life Support (BLS) certification prior to hire.

Must obtain and maintain Advanced Cardiac Life Support, Pediatric Advanced Life Support within 6 months of hire

Trauma Nurse Core Course within one year of hire. Must obtain NIHSS education within 90 days of hire and maintain every two years thereafter. Completion of four hours of stroke education prior to the end of orientation and annually. Valid driver’s license when driving any vehicle for work-related reasons.

CEN (Certified Emergency Nurse)

Must be CPI/MOAB (Management of Aggressive Behaviors) certified within the first 6 months of hire and maintain certification throughout employment (renewal every 2 years).








Writes, reads, comprehends and speaks fluent English.

Multicultural sensitivity.

Microsoft Office – basic computer skills.

Customer/patient focused.

Critical thinking skills using independent judgment in making decisions.








Use of usual and customary equipment used to perform essential functions of the position.

Work may occasionally require travel to other UPH facilities.  May drive a UPH vehicle, rental or own vehicle.




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