This position is onsite in Rock Island, Il from 4:30pm- 12am.
The Supervisor, Patient Access position is responsible for supervision of Patient Access on an assigned campus and/or designated registration hub(s). Responsibilities include completing error tracking, monitoring staff productivity and holding staff accountable for completing registration and cashier functions with accuracy in an efficient and effective manner. Responsible for monitoring staff compliance for following all regulations that impact Patient Access and cashier functions. Holds staff accountable for an exceptional Patient Experience. Assists Manager Patient Access or Assistant Manager Patient Access with coordination of the training and job performance of employees who report to this position. Responsible for maintaining the staff schedule for assigned registration areas and ensuring coverage to meet patient demand. Successful fulfillment of these responsibilities will promote a motivated staff and contribute toward a prompt and accurate attainment of department and Health System objectives.
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Management and Leadership
Performance Management of Patient Access Team