UnityPoint Health

Equipment Technician

Requisition ID
Home Health and Hospice Patient Services - Non-Nursing
7600 N Academic Dr
9400 UnityPoint at Home Affiliate
Operations- HME- PE
Scheduled Hours/Shift
Mon-Friday 8:30-5:00 and on call
Work Type (Portal Searching)
Full Time Benefits


UnityPoint at Home - HME - Home Medical Equipment

Monday-Friday 8:30AM-5:00PM + on call

Full-time + beneifts 



Ensures quality and safe delivery of Home Medical equipment services and supplies to patients according to care

plan. Uses equipment and supplies safely, effectively, and efficiently.


Essential Functions/Responsibilities:

Essential functions are the duties and responsibilities that are essential to the position (not a task list).  o not include if less than 5% of work time is spent on this duty.  Be specific without giving explicit instructions on how to perform the task.  Do not include duties that are to be performed in the future.  Duties should be action oriented and avoid vague or general statements. 

% of Time


·       Receives orders, restocks and maintains warehouse and assists with preparing equipment/supplies for delivery.

·       Maintain working relationship with staff from other service lines in order to facilitate a collaborative approach to patient care.  Directly contacts members of other service lines where appropriate.

·       Maintains direct communication with other staff/service lines utilizing cell phones, Email, telephones, and computer operating software.  Requires and maintains ongoing knowledge of all current operating systems.

·       Accurately documents (paper and/or computer), maintains and completes required departmental, company and regulatory paperwork in a timely manner.

·       Greets clients providing courteous, caring and professional assistance.

·       Meets measures as determined and required for job productivity and performance improvement.

·       Maintain regular and consistent attendance at work.

·       Behave in a manner consistent with Mission, Vision, Values and Expectations for Excellence.

·       Maintain compliance with OSHA, FDA, DOT, Accreditation Standards and Risk Management guidelines.

·       Maintain compliance with Personnel policies and procedures.

·       Behave in a manner consistent with all Corporate Compliance policies and procedures.

·       Perform other duties as requested by management to facilitate the smooth and effective operations of the organization.

·       Employee is responsible for completion of communication tasks and activities in a timely manner. This would include, but is not limited to: responding to email, voicemail or telephone messages, promptly, accurately, and professionally; attending staff meetings as scheduled or viewing videotapes of those meetings; asking questions of team members and supervisors when needing clarification about various day-to-day issues or patient needs; and reviewing employee communication pieces, to stay aware of UnityPoint at Home programs and initiatives.


40 %

·       Consistently utilizes a holistic approach considering physical, psych/social, spiritual, educational, safety and related criteria appropriate to the age of patients served in assigned service area.

·       Delivers and sets up or picks-up equipment from patient homes, hospitals and other health care facilities.

·       Cleans, checks, troubleshoots, and performs minor repairs and maintenance on equipment related to job requirements.

·       Assists in the provision of quality equipment and supplies to patients/clients in the most cost-effective manner.

·       Fills liquid oxygen equipment and operates oxygen transfilling equipment.

·       Maintains a detailed audit trail of all equipment transactions that have been received, delivered or disposed.

·       Maintains and arranges the completion of all required maintenance on his/her assigned vehicle where applicable.

·       Maintains his/her assigned vehicle in accordance with DOT guidelines and/or UnityPoint at Home policy.

·       Maintains his/her assigned vehicle in a clean, organized, and sanitary condition at all times.

·       Transports and delivers equipment in accordance with compliance, accreditation and regulatory guidelines.

·       Maintains familiarity with the functionality of all lines Home Medical Equipment utilized by UnityPoint at Home.

·       Instructs patient/family/caregivers in the proper care and use of Home Medical Equipment.





Basic UPH Performance Criteria        

·       Demonstrates the UnityPoint Health Values and Standards of Behaviors as well as adheres to policies and procedures and safety guidelines.

·       Demonstrates ability to meet business needs of department with regular, reliable attendance.

·       Employee maintains current licenses and/or certifications required for the position.

·       Practices and reflects knowledge of HIPAA, TJC, DNV, OSHA and other federal/state regulatory agencies guiding healthcare.

·       Completes all annual education and competency requirements within the calendar year.

·       Is knowledgeable of hospital and department compliance requirements for federally funded healthcare programs (e.g. Medicare and Medicaid) regarding fraud, waste and abuse.  Brings any questions or concerns regarding compliance to the immediate attention of hospital administrative staff.  Takes appropriate action on concerns reported by department staff related to compliance.







Minimum Requirements

Identify items that are minimally required to perform the essential functions of this position.

Preferred or Specialized

Not required to perform the essential functions of the position.





·       High School or Vocational School graduate or an equivalent combination of education and experience.

·       Strong interpersonal skills.








·       Must possess excellent time management skills with the ability to prioritize tasks

·       Strong verbal and written communication skills.

·       Ability to take initiative and exercise independent judgment, decision making and problem solving expertise.

·       Previous computerized practice management/billing system experience.

·       Knowledge of industry specific rules and regulations.

·       Knowledge of diagnostic and procedural coding requirements in conjunction with submission of insurance claims to third party payers.

·       Knowledge of personnel administration and patient relation principles.

·       Ability to work as a collaborative team member.

·       Ability to understand and apply guidelines, policies and procedures.


·       Previous medical equipment experience.

·       Basic computer knowledge of Microsoft Outlook and Microsoft Word

·       Clear understanding of the local area primary and secondary road system.







·       Mandatory Reporter: Child & Dependent Adult Abuse

·       Back Safety Training

·       Maintain requirements of FDA & DOT Regulations

·       Mandatory annual equipment training and competencies.

·       Licensed driver in the State of Residence with current operator’s permit, commercial drivers’ license certification with haz mat endorsement (if job requires driving placard vehicle – Central Iowa HME Equipment Techs only) and automobile insurance in accordance with state and/or organizational requirements. Employees have 6 months from date of hire to complete the above requirement from date of hire.








·       Strong interpersonal skills.

·       Ability to take initiative and exercise nonclinical judgment, decision making and problem solving expertise.

·       Ability to work as a collaborative team member.

·       Ability to understand and apply guidelines, policies and procedures

·       Basic knowledge of maps/electronic map applications and operations.

Ability to maintain confidential information






Use of usual and customary equipment used to perform essential functions of the position.




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