Under the direct supervision of a Registered Nurse, performs general duties and participates in the clinical treatment team; assists with individual needs, assists with groups; assists in maintaining a therapeutic, safe environment; observes, reports, and records patient’s behavior while utilizing the UPH-DSM FOCUS Values.
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·Maintains a professional attitude and personal behavior which enhances the efficacy of the therapeutic environment through:
a.courteous interactions with all patients, visitors and team member,
b.providing comfort to patients,
c.showing compassion for the patient and family,
d.ensuring the patient’s privacy in front of visitors and other patients.
·Observes, documents and reports patient behavior to the appropriate clinician.Maintains accurate records for statistical reporting, and documents patient progress per program.
·Safety rounding to maintain therapeutic, secure, and safe environment for patients/visitors/team member.Accurately documents safety rounds.Intervenes appropriately and therapeutically in crisis situations using crisis intervention preventions and trauma informed care.
·Utilizes supportive communication and crisis intervention through group and individual interactions.
·Monitors patient activities and behaviors, and reports any change in status to patient’s assigned nurse
·Demonstrates the ability to display compassion, empathy, and calmness in all interactions, including stressful interactions with patients/families/visitors/co-workers.
·Demonstrates competence in the skills, (processes, procedures, and equipment) necessary to carry out assigned duties.Demonstrate competence in recognizing and responding to patients physical, mental, emotional and developmental needs utilizing crisis prevention intervention and trauma informed care
·May assist with responsibilities of the Unit Secretary, per department expectations and appropriate competency validation.
·Assists with de-escalation interventions as part of the interdisciplinary team
·Demonstrates an awareness of patient and personal safety.
Basic UPH Performance Criteria
·Demonstrates the UnityPoint Health Values and Standards of Behaviors as well as adheres to policies and procedures and safety guidelines.
·Demonstrates ability to meet business needs of department with regular, reliable attendance.
·Employee maintains current licenses and/or certifications required for the position.
·Practices and reflects knowledge of HIPAA, TJC, DNV, OSHA and other federal/state regulatory agencies guiding healthcare.
·Completes all annual education and competency requirements within the calendar year.
·Is knowledgeable of hospital and department compliance requirements for federally funded healthcare programs (e.g. Medicare and Medicaid) regarding fraud, waste and abuse.Brings any questions or concerns regarding compliance to the immediate attention of hospital administrative team member.Takes appropriate action on concerns reported by department team member related to compliance.
Identify items that are minimally required to perform the essential functions of this position.
Preferred or Specialized
Not required to perform the essential functions of the position.
High school diploma
Previous experience caring for patients on an inpatient behavioral health unit
Regional de-escalation training completed within the 1st year of employment.
Must be able to deal effectively with mentally ill and/or substance abuse patients and a multi-disciplinary team of professional team member Must have the ability to work in a situation with a high degree of physical and emotional strain.
Use of usual and customary equipment used to perform essential functions of the position including specialized safety communication equipment.