UnityPoint Health

Reference Laboratory Technician

Requisition ID
221 NE Glen Oak Ave
5020 UnityPoint Health Methodist Medical Center
Laboratory- MMCI
Scheduled Hours/Shift
32 hours 2nd shift 2p-10:30pm Monday-Friday, rotating weekends and holidays
Work Type (Portal Searching)
Full Time Benefits


Reference Laboratory Technician


FTE Status, Benefit Status

Schedule:  32 hours 2nd shift 2p-10:30p Monday-Friday, rotating weekends and holidays


The Reference lab technician has primary responsibility of assuring reference lab specimens are transported, registered, properly ordered, labeled, and meet integrity for testing as well as support for other duties as assigned.


Why UnityPoint Health?

  • CultureAt UnityPoint Health, you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and unwavering belief in doing what’s right for the people we serve.
  • Benefits – Our competitive Total Rewards program offers benefits options like 401K match, paid time off and education assistance that align with your needs and priorities, no matter what life stage you’re in.
  • Diversity, Equity and Inclusion Commitment – We’re committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.
  • Development – We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.
  • Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.


Visit us at UnityPoint.org/careers to hear more from our team members about why UnityPoint Health is a great place to work. https://dayinthelife.unitypoint.org/

COVID-19 and Flu Vaccination Requirement: It is required to be fully vaccinated for COVID-19 and Influenza. Exemption requests based on medical or religious reasons may be submitted, but must be approved for active employment. 


Ensure timely and accurate registration of patient orders by transcribing and processing demographic, financial and clinical information.


·         Correctly identified and registers patients based on the information provided by the client.

·         Correctly identifies and Maintains competency on insurance plans.

·         Accurately enters necessary registration, medical, financial and demographic information for Laboratory Reference Patients received from outside clients.

·         Consistently processes and enters all eligibility responses in Epic.

·         Accurately scans available documents into EMR for proper hospital records keeping.

·         Accurately enters orders in HLAB for testing to be done.

·         Accurately releases orders for Epic Ambulatory clients.


2.       Prioritizes, anticipates, and provides timely and accurate registrations in order to ensure efficient and effective workflow.


·         Adjusts sequence of registration based on departmental need.

·         Identifies potential problems and imitates corrective action.

·         When following up with a client and/or patient, all Methodist values and Practice Always behaviors are demonstrated.

·         Specimens are processed within a minimal time frame to ensure specimens are processed in a timely manner once received into the laboratory.

·         Ability to use provided tools to review specimens tracking information, client information, and testing requirements.


Develops and maintains job knowledge to preform job duties.


·         Attends required training updates on computer system, insurance updates, and patient registration updates

·         Seeks and willingly accepts assignments and broadening of job scope.

·         Effectively utilized resources and opportunities, seeking clarification when necessary.

·         Willingness and ability to train and support peers and new employees; Practices service always behaviors with other staff members.

·         Is receptive and supportive of change.

·         Learns rapidly and adapts quickly to change.

·         Notifies customers of delays in transport

·         Properly stores specimens according to protocol


3.       Vehicle Use and Procurement and transportation of specimens, supplies, and mail.


·         Maintains an acceptable motor vehicle record.

·         Successful completion and annual maintenance of Methodist Driver Safety Training.

·         Each driver is responsible for the proper use and care of the vehicle in their possession.

·         Follows established protocol if involved in an accident.

·         Potential to drive up to 225 miles in both urban and rural settings and in all types of weather.

·         Performs designated routes for specimen transportation with efficiency, maintaining scheduled stops in the allotted time period.

·         Adjusts routes as necessary to meet client needs.

·         Cooperates with co-workers to ensure routes run smoothly during transition from one courier to the next courier.

·         Places utmost importance on customer service for all routes.

·         Ensures Specimens and requisitions are together for transport

·         Enters Tracing information accurately and efficiently into mobile hand held.

·         Correctly identifies and enters specimen pickups/deliveries to ensure 100% specimen tracking.

·         Verifies all specimens have arrived at Lab at the return of a route.

·         Transports laboratory and hospital related items to clients and departments accurately and promptly.

15 %

Basic UPH Performance Criteria         

·         Demonstrates the UnityPoint Health Values and Standards of Behaviors as well as adheres to policies and procedures and safety guidelines.

·         Demonstrates ability to meet business needs of department with regular, reliable attendance.

·         Employee maintains current licenses and/or certifications required for the position.

·         Practices and reflects knowledge of HIPAA, TJC, DNV, OSHA and other federal/state regulatory agencies guiding healthcare.

·         Completes all annual education and competency requirements within the calendar year.

·         Is knowledgeable of hospital and department compliance requirements for federally funded healthcare programs (e.g. Medicare and Medicaid) regarding fraud, waste and abuse.  Brings any questions or concerns regarding compliance to the immediate attention of hospital administrative staff.  Takes appropriate action on concerns reported by department staff related to compliance.



Minimum Requirements


Preferred or Specialized





High School Diploma or GED preferred.







MVR Must be ran annually


Valid IL Driver’s License







Required English Skills

·         Basic reading skills

·         Basic writing skills

·         Basic oral skills

Communication Skills

·         Ability to respond appropriately to customer/co-worker

·         Interaction with a wide variety of people

·         Maintain confidential information

·         Ability to communicate only the facts to recipients or to decline to reveal information

·         Ability to project a professional, friendly, helpful demeanor

Computer Skills

·         Basic computer knowledge: Uses word processing, spreadsheet, e-mail application, and web browser. Comfortable within a Windows OS and learning new applications.







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