UnityPoint Health

Diagnostic Technician

Requisition ID
Emergency, Trauma, and Critical Cardiac Care - Non-Nursing
419 E Donald St
2520 UnityPoint Health Allen Hospital
Other Cardio- Cardio Center
Scheduled Hours/Shift
Full-time; Days
Work Remotely within the US
Work Type (Portal Searching)
Full Time Benefits


UnityPoint Health - Allen

Cardiovascular Center

Full-time; Days


The Diagnostic Technician provides diagnostic patient care services associated with Holter and event/telemetry monitors and Enhanced External Counterpulsation. This position requires application of clinical, cooperative, and independent judgment, ingenuity, and initiative to complete the variety of technical procedures.


Why UnityPoint Health?

  • Culture – At UnityPoint Health, you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and unwavering belief in doing what's right for the people we serve.
  • Benefits – Our competitive Total Rewards program offers benefits options like 401K match, paid time off and education assistance that align with your needs and priorities, no matter what life stage you’re in.
  • Diversity, Equity and Inclusion Commitment – We’re committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.
  • Development – We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.
  • Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.

Visit us at UnityPoint.org/careers to hear more from our team members about why UnityPoint Health is a great place to work.



Clinical Excellence/Patient Care

  • Apply Holter, event, and telemetry monitors in accordance to clinic policy and procedure.
  • Operate Holter monitor equipment and computers.
  • Provide complete, comprehensive data analysis of the Holter monitor and prepare accurate reports for interpretation. Initiate billing for testing performed.
  • Recognize emergent finds and notify the appropriate physician/nurse team.
  • Independent judgment, initiative, and the ability to provide competent medical services to patients.
  • Provide Holter, event, and telemetry monitor support services to outreach clinical sites.
  • Assist the physician and other health care professionals with retrieval of data from the Holter, event, and telemetry cardiac monitoring systems.
  • Conduct Enhanced External Counterpulsation treatments using a single hydraulic chamber.
  • Initiate billing for testing performed.
  • Participates in department quality improvement processes.


Development and Patient Education

  • Provide continuity of care by following scheduling guidelines as outlined in established clinic policy/protocols.
  • Provides individualized education for patients and their families, recognizing and adapting to any special needs.
  • Serves as a patient advocate by adhering to ethical standards and by maintaining an environment of professional conduct in the clinical setting.                
  • Coordinates work schedule with Clinic Administrator and department lead to assure workload coverage.
  • Assumes responsibility for the safety and the mental and physical comfort of patients while they are in the care of the Diagnostic Technician.
  • Organizes daily work schedule and performs clerical duties with accuracy.
  • Maintains equipment and work area, inclusive of adequate supplies.
  • Recognize malfunctioning equipment, perform minor troubleshooting, and initiate repair service when warranted.
  • Be aware of what is happening in clinic/department and the organization by attending clinic/department meetings, reading emails and regularly checking information on the organization’s intranet site
  • Maintain compliance with OSHA, Safety and Risk Management guidelines.
  • Maintain compliance with Personnel policies and procedures.
  • Maintain regular and consistent attendance at work.
  • Monitor environmental conditions in order to secure protected health information.
  • Behave in a manner consistent with all Corporate Compliance and HIPAA policies and procedures.
  • Demonstrate initiative to improve quality and customer service by striving to exceed customer expectations.
  • Balance team and individual responsibilities; be open and objective to other’s views; give and welcome feedback; contribute to positive team goals; and put the success of the team above own interests.
  • Travel to non-primary clinic location(s) to execute job functions as outlined in the job description.
  • Perform other duties as requested by the Diagnostic Imaging Manager and/or department lead to facilitate the smooth and effective operations of the office


Minimum Requirements:

  • High School Graduate
  • Minimum of one year of experience in cardiology.
  • Valid driver’s license when driving any vehicle for work-related reasons.
  • Writes, reads, comprehends and speaks fluent English.
  • Multicultural sensitivity.
  • Microsoft Office – basic computer skills.
  • Customer/patient focused.
  • Critical thinking skills using independent judgment in making decisions.
  • Ability to take initiative and exercise independent judgment, decision-making.
  • Strong interpersonal skills.
  • Strong computer skills.
  • Ability to work as a team member.
  • Strong verbal and written communication skill



  • Medical Assistant Certification, LPN, RN or telemetry monitor training preferred.


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