UnityPoint Health

Director of Perioperative Business Services

Requisition ID
2022-108812
Category
Surgical Services - Non-Nursing
Location
US-IA-Sioux City
Address
2720 Stone Park Blvd
Affiliate
7520 UnityPoint Heath SC St Lukes
City
Sioux City
Department
Surgery- SLRMC
State
IA
FTE
1.0
FLSA
Exempt
Scheduled Hours/Shift
Normal Business Hours
Work Type (Portal Searching)
Full Time Benefits

Overview

UnityPoint-St. Luke's

Full-Time

Monday-Friday (Business Hours)

 

Director of Perioperative Business Services (DPBS) provides operational and business leadership alongside the Director of Surgical Services. The DPBS is responsible for management of multiple projects requiring high level analysis and execution that may have hospital wide implications.This position oversees all business processes in Perioperative Services Division.

 

Why UnityPoint Health?

  • Culture – At UnityPoint Health, you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and unwavering belief in doing what's right for the people we serve.
  • Benefits – Our competitive Total Rewards program offers benefits options like 401K match, paid time off and education assistance that align with your needs and priorities, no matter what life stage you’re in.
  • Diversity, Equity and Inclusion Commitment – We’re committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.
  • Development – We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.
  • Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.

 

    Hear more from our team members about why UnityPoint Health is a great place to work at https://dayinthelife.unitypoint.org.

 

Responsibilities

Strategic Planning/Business Development

  • Develops and implements a strategic business plan for Surgical Services with appropriate linkage to the hospital’s annual operating plan and three-year strategic plan.
  • Develops strong linkages with other programs, departments, and affiliations to ensure the services provided by Perioperative Services are consistent with the vision and mission of the UnityPoint Health – STL system.
  • Develops and implements information systems and technology plan to leverage technology to achieve process improvements and achievement of benchmark outcomes.

Data Management and Analysis

  • Works directly with Director and Managers of Surgical Services to provide timely and accurate reports on an ad hoc or monthly basis. Reports include but are not limited to:  Monthly Block Utilization, On Time Starts, activity trends and utilization management report development.
  • Develops and provides effective and comprehensive data analysis to all perioperative services managers and coordinators.
  • Block Utilization: Measure, maintain, build, manage and provide recommendations for changes to Perioperative Executive Committee
  • Primary technical support contacts for the EPIC OpTime (exclusive of nursing care documentation) end users, including the System Support Assistants, HUCs, OR Biller and O.R. Schedulers.
  • Develop, maintain and customize reports to support perioperative services with analysis of utilization trends from various data bases to include Epic OpTime Reporting Workbench and Clarity, Tableau, excel.
  • Provide ongoing optimization of system and reporting capabilities.
  • Responsible for development of decision support system utilization management reports consistent with the organizational methodology to support MHS analysis objectives.
  • Responsible for database integrity
  • Assists in writing Reporter Workbench reports to gather surgical data from Epic OpTime on short notice as requested by surgeons.
  • Acts as a primary Clarity report liaison for the perioperative departments.
  • Mentors and delegates as appropriate to data analyst.
  • Performs all budget functions (AM Admit, OR, PACU, 2A, Infusion Center, Digestive Health Center, Anesthesia Department, Lithotripter, Admin and Sterile Processing Department):
    • Work with director, managers and coordinators to understand next year needs; develops and maintains 15-year budget plan.
    • Develop annual budget projection (with the exception of FTE) with Director of Surgical services and managers.
    • Enter budget information into database (expense budget and non-threshold capital).
    • Manage to budget projection for all of Perioperative Services throughout the year, including monthly review.
    • Close coordination with Perioperative management, materials management, scheduling, physicians and staff.
    • Responsible for identifying supply cost savings in conjunction with materials management.
  • Member of Value Analysis Team and Physician Preference Committee.

OR Billing and Surgical Scheduling Management

  • Provide direct supervision of the OR HUCs and System Support Assistants, including hiring and termination process.
  • Liaison with physicians and office staff to resolve difficult surgery scheduling issues, along with problem solutions for procedural scheduling (instrument conflicts, preference card/pick list selections, special requests, etc.).
  • Direct and coordinator perioperative scheduling, management information systems, billing functions, etc.
  • Provide support to the OR HUCs in Epic OpTime and Scheduling Hub.
  • Provide technical support, education and trouble shooting.
  • Serve as a direct resource for Epic scheduling issues/questions and issues for other departments, such as Surgical Admit.
  • Troubleshoot missing charges and potential charge capture issues.

Leadership/Business Processes

  • Provide business and strategic leadership to perioperative staff.
  • Direct and coordinate all aspects of surgical scheduling, including the management and continued education to the OR schedulers, OPTime biller and System Support Assistant.
  • Oversee OpTime Billing workflow and functions.
  • Mentor other managers to achieve organizational goals and responsible for achieving a level of shared operational management among physician and managers by bringing together the resources necessary to continuously improve the delivery of services consistent with Meriter-Unity Point Health.
  • Identify and implement ideas for continuous quality improvement.
  • Proactively identify issues before they emerge and implement resolution accordingly.
  • Requires high degree of collaboration with physician offices (MMG, UW, and independents) to ensure care coordination.
  • Serve as a back-up support to the Epic Clinical Applications Coordinator in his/her absence.
  • Provide back-up assistance in all aspects of accurate patient billing and charging processes for the operating room.
  • Collaborate with hospital billing, case management, revenue cycle department, materials management, physician offices, central scheduling, etc., to identify and correct business process gaps, ensuring optimal reimbursement and financial success.
  • Collaborate with UPH partners to seek out best business practices and implement within Meriter-UnityPoint Health.
  • Block Releases and Utilization Management:
    • Build and maintain surgeon/service block times in Epic OpTime to ensure OR scheduling accuracy.
  • Present block data to the Perioperative Executive Committee.

Qualifications

Education:

 

 

 

· Master’s degree in related field preferred; Bachelor’s Degree in Nursing, MBA, or MHA

· Business Management degree

· Masters (MBA, MHA)

Experience:

 

 

 

 

·  3-5 years of previous Perioperative services leadership/experience

·  General knowledge of the budgetary process

·  1 to 2 years’ experience using automated information systems with particular emphasis on database maintenance and management and spreadsheet software. (Excel, Word, Pivot Tables, Power Point)

 

· Clinical experience in a perioperative setting

·  Hospital budget systems development and management

License(s)/Certification(s):

 

 

 

 

· Valid driver’s license when driving any vehicle for work-related reasons.

· OR Tech or RN

· Epic Certification

Knowledge/Skills/Abilities:

 

 

 

 

· Knowledge of Epic OpTime Reporters Workbench writing programs or similar

· Strong understanding of OR business processes

· General knowledge of the purchasing process as it relates to procuring supplies and equipment for the department, including but not limited to:

o   RFP

o   Obtaining equipment quotations

o   Capital Request Forms

o   Supply Request forms

o   Contract Terms

·  Well versed in current health care reimbursement trends and changes

·  General knowledge of workflows for OR Billing, scheduling, surgical preauthorization process

·  Strong understanding of medical terminology

·  Strong command and understanding of perioperative electronic medical record including scheduling, charging, report writing, analytics, data structures, preference cards, supply management, etc.

· Excellent organizational skills and the ability to manage multiple tasks and priorities.

·  Skilled in continuous improvement cycle

·  Excellent communication skills and the ability to drive results in a matrixed environment

 

· Epic OpTime (or similar system), Reporters Workbench, Clarity

· HR Management

o   Corrective Action/Counseling

o   Performance Reviews

o   Hire and termination process

 

Other:

 

 

 

·  Use of usual and customary equipment used to perform essential functions of the position.

 

 

 

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