Description of Position:
The Device Technician II provides direct and indirect diagnostic services to patients being treated with cardiac arrhythmias that have implanted medical devices, utilizing diagnostic equipment in accordance with those procedures, acts and processes for which the individual has received education and clinical experience and has demonstrated competency, This position requires application of clinical, cooperative, and independent judgment, ingenuity, and initiative to complete the variety of technical procedures.
Why UnityPoint Health?
Hear more from our team members about why UnityPoint Health is a great place to work at https://dayinthelife.unitypoint.org.
% of Time
Clinical Excellence/Patient Care
· Performs device management in accordance to clinic policy and procedure.
· Accurately acquires and interrogates pacemaker, implantable cardioverter defibrillator, and implantable loop recorder data from device programmers and remote transmission sources.
· Provides accurate assessments of acquired findings from device interrogations by having a strong foundation of understanding in cardiac pathology and electrophysiology as it relates to device technology.
· Directs findings from device interrogations to the appropriate health care professional in accordance with established policy/protocols.
· Performs changes to programmed settings as directed by the physician and in accordance with established policy/protocols in order to optimize device function consistent with the patients clinical requirements.
· Accurately documents and triages findings, changes, and patient response in the patient record; routine and those transmitted with alerts.
· Responsible for contacting patients in regards to any company recalls and facilitating appropriate measures for any further changes in the device that may be required.
· Draft procedural reporting for final physician interpretation. Initiate billing for procedures performed.
· Employee maintains current licenses and/or certifications required for the position.
Development and Patient Education
· Provides continuity of care for the device patient by following scheduling guidelines as outlined in established device clinic policy/protocols.
· Maintains knowledge and skills associated with technological advances in pacing and defibrillation therapy and demonstrates competency.
· Provides individualized education for patients and their families, recognizing and adapting to any special needs.
· Serves as a patient advocate by adhering to ethical standards and by maintaining an environment of professional conduct in the clinical setting.
· Educates and acts as a resource for members of the health care team about pacing and defibrillation theory and advances in technology.
· Coordinates work schedule with department lead or manager to assure workload coverage.
· Assumes responsibility for the safety and the mental and physical comfort of patients while they are in the care of the Device Technician.
· Organizes daily work schedule and performs clerical duties with accuracy.
· Completes billing exam forms.
· Maintains equipment and work area, inclusive of adequate supplies.
· Be aware of what is happening in clinic/department and the organization by attending clinic/department meetings, reading emails and regularly checking information on the organization's intranet site.
· Maintain compliance with OSHA, Safety and Risk Management guidelines.
· Maintain compliance with Personnel policies and procedures.
· Maintain regular and consistent attendance at work.
· Monitor environmental conditions in order to secure protected health information.
· Behave in a manner consistent with all Corporate Compliance and HIPAA
policies and procedures.
· Travel to non-primary clinic location(s) to execute job functions as outlined in the job description.
· Perform other duties as requested by Clinic Administrator and/or Diagnostic Imaging Manager to facilitate the smooth and effective operations of the office.
· Participates in department quality improvement processes.
Basic UPH Performance Criteria
· Demonstrates the UnityPoint Health Values and Standards of Behaviors as well as adheres to policies and procedures and safety guidelines.
· Demonstrates ability to meet business needs of department with regular, reliable attendance.
· Practices and reflects knowledge of HIPAA, TJC, DNV, OSHA and other federal/state regulatory agencies guiding healthcare.
· Completes all annual education and competency requirements within the calendar year.
· Is knowledgeable of hospital and department compliance requirements for federally funded healthcare programs (e.g. Medicare and Medicaid) regarding fraud, waste and abuse. Brings any questions or concerns regarding compliance to the immediate attention of hospital administrative staff. Takes appropriate action on concerns reported by department staff related to compliance.
Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
Demonstration of UPH Values and Standards of Behaviors
Consistently demonstrates UnityPoint Health’s values in the performance of job duties and responsibilities
· Leverage the skills and abilities of each person to enable great teams.
· Collaborate across departments, facilities, business units and regions.
· Seek to understand and are open to diverse thoughts and perspectives.
Own The Moment:
· Connect with each person treating them with courtesy, compassion, empathy and respect
· Enthusiastically engage in our work.
· Accountable for our individual actions and our team performance.
· Responsible for solving problems regardless of the origin.
Preferred or Specialized
· Graduate of a RN/LPN accredited program.
· Emergency Medical Technician (paramedic level or equivocal program.)
· Device industry trained representative.
· Bachelor’s degree in Exercise or Health Science
· Minimum of 3-5 years of experience in cardiology.
· Professional Licensure for State of Iowa
· Valid driver’s license when driving any vehicle for work-related reasons.
Certified Cardiac Device Specialist (CCDS)
· Writes, reads, comprehends and speaks fluent English.
· Multicultural sensitivity.
· Microsoft Office – basic computer skills.
· Customer/patient focused.
· Critical thinking skills using independent judgment in making decisions.
· Ability to take initiative and exercise independent judgment, decision-making.
· Strong interpersonal skills.
· Strong computer skills.
· Ability to work as a team member.
· Strong verbal and written communication skills.
Advanced cardiac rhythm interpretation and pacemaker, ICD, Loop recorder analysis skills.
Use of usual and customary equipment used to perform essential functions of the position.