$3,500 sign on bonus for external candidates
Family Medicine North
1.0 FTR 40 hours/week
M-F 730a-5pm start/end time varies based on provider schedule
A highly functioning Team Care Assistant organizes the Provider/TCA interaction into four components allowing maximum efficiency of data collection, chronic disease surveillance, medical decision making, and patient education. The TCA performs a variety of clinical and clerical activities to expedite the patient flow and business activities of the medical office. The Certified Medical Assistant gives injections/immunizations on a routine, regular basis as patients' needs dictate.
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Coordinates patient care activities and the flow of patient information by effective communication with other office staff, physicians, patients, families, and a variety of health care agencies and appropriate documentation to ensure continuity of patient care. 1. Demonstrates critical thinking in prioritizing patient care, 2. Possesses ability to communicate effectively with providers, staff and patients to assist in identifying and solving problems. 3. Assists with orientation of new staff when appropriate. 4. Conducts appropriate and timely documentation of patients' concerns, problems, and/or symptoms in the medical record. 5. Reviews medical records through office audit for complete and thorough documentation by provider reflecting patient's encounter. 6. Assists or performs prescribed treatments/procedures ordered by the provider to help with patient's plan of care 7. Must be comfortable documenting and verbally presenting all of the information collected from the patient to the provider in the exam room with the patient. 8. The TCA will notify the Provider of any alerts in the patient’s electronic record. 9. Team care assistants must act in a supporting role to collect data and enter documentation that accurately reflects the service on a specific date of service under the supervision of a licensed provider. 10. The TCA completes all documentation of the entire office visit, including the Physical Exam and requested testing/procedures on behalf of the Provider, and includes everything said during the course of the visit. 11. Acts in a leadership role for the Team Care Pod (schedules of patients, delegation of duties, etc.) Ensures maintenance of a therapeutic environment that promotes effective and cost efficient patient care and provides for the safety of patients, staff and visitors. Coordinates and participates as an effective member of the health care team to ensure high quality care and patient satisfaction by providing a professional and congenial work environment for patients, office staff and physicians. 1. Collaborates and integrates individual efforts with those of the other health care team members. 2. Promotes a professional and congenial work environment. 3. Provides supportive nursing care to the patient through a friendly, caring manner. 4. Contributes and/or oversees process for ordering medical supplies and medications. 5. Conducts effective, efficient, and timely telephone triage calls. 6. Maintains a clean and safe therapeutic work environment by applying policies and principles related to care of environment, safety, and infection control. 7. Assists in quality improvement 8. Participates in educational opportunities and meeting to enhance job skills and increase knowledge 9. Assumes leadership role by acting as a clinical resource person within the office setting. 10. Coordinates, organizes, and assesses the needs of patients and staff. 11. Provides support to the other members of the health care team 12. The TCA will work as a positive team member with the Provider and other TCA’s and attend and participate actively in Team meetings, which will review disease symptoms and terminology, learn and share how to deal with difficult patients, and process issues that need discussed to improve patient care and satisfaction. Implements departmental nursing procedures and demonstrates nursing knowledge and skills by providing high quality, comprehensive patient care in an ambulatory setting, appropriate to the age and needs of the patient served by the office 1. Coordinates and prioritizes patient care activities and flow of patient data. 2. Utilizes effective communication with office staff, medical providers, patients and their family members, as well as other external customers to ensure continuity of patient care. 3. Maintains working knowledge of established policies and procedures within the organization as well as office specific policies and procedures. 4. Works independently, effectively and efficiently within established guidelines. 5. Conducts appropriate assessments, observations, and collection of data as well as evaluates, records and reports symptoms and patient's progress. 6. Takes and documents a competent, complete initial history (the HPI, and ROS) using Family Team Care tools, also includes updating the electronic record of current health maintenance procedures, Meaningful Use requirements, as well as the Quality Metrics. 7. All information regarding the patient’s current disease state, progress, and new symptoms are collected and recorded. 8. A good understanding of the review of medications, regimens, adverse reactions, and assessing compliance of meds is an essential key to obtaining a thorough history, in order to understand potential barriers to the patients care 9. Records in the appropriate fields of the electronic record and reports to the Provider all the labs, specialty visits, ER or hospitalizations, since the last visit 10. Assists and/or performs prescribed procedures in compliance with medical provider orders. 11. Conducts, performs, and labels appropriate laboratory tests 12. Completes job responsibilities in a professional and timely manner. 13. Demonstrates technical knowledge of equipment and its use, and has good typing and spelling skills. Provides patient education through application of teaching/learning principles appropriate to the age and needs of the patient population served by the office. To help patients prevent and/or effectively cope with medical problems and to promote a healthy lifestyle. 1. Utilizes appropriate resources to instruct patients and family members of their diagnoses and medications. 2. Demonstrates the knowledge and skills of age appropriate care. 3. Assesses information and data indicative of the patient's learning capabilities 4. Interprets information relative to the age-specific needs of the patients. 5. Promotes effective communication by providing effective learning techniques to patients and family members. 6. Provides detailed patient education and review of the office visit, including but not limited to: assessment findings, medications, tests and results, and future care plan of the patient. 7. The TCA will complete the office visit by giving and reviewing the clinical summary with the patient.
Education: 1. Associate's Degree in nursing required 2. Bachelor's Degree in nursing preferred Credentials: 1. CPR 2. Registered Nurse in the state of IL 3. Valid Driver’s License in the state of IL 4. Other: Team Care Medicine Certification/Training Experience: 1. 1-3 years of experience in/with a medical ambulatory or office setting preferred.