UnityPoint at Home
Customer Service/Retail Sales Representative
Full-time + Benefits
UnityPoint at Home provides a comprehensive selection of home medical equipment, products, services and related education. Our trained staff and 24-hour availability make us the perfect choice for your home medical needs. We are more than just equipment, our comprehensive home medical equipment care includes:
Patient Assessment: Our highly trained professional staff will assist your physician or other health care provider in the development of a personalized plan of care that is continually updated to ensure the best patient outcome.
Patient/Caregiver Training: A comprehensive training program is conducted with each patient to ensure they understand their plan of care, how to use each piece of equipment and who to contact in case of an emergency.
Service and Maintenance: Our repair and service technicians are dedicated to providing high quality service and repair. We provide 24-hour on-call emergency assistance, complete repair and maintenance of all equipment, discharge planning consultation, product education, equipment follow-up and sales/rental options on most equipment.
Delivery and On-Site Billing: Equipment delivery and setup is just part of the comprehensive service we offer our patients. Proper equipment setup ensures your safety and satisfaction.
For your convenience, UnityPoint Home Care can handle all your Medicare and insurance billing. Our on-site billing means questions can be handled locally by a team that works directly with our delivery technicians.
Home Medical Equipment Retail Centers: We offer several retail locations where customers and their families can conveniently purchase or rent equipment. Each center is staffed with specially-trained professionals ready to talk with patients about their specific equipment needs.
Why UnityPoint Health?
Visit us at UnityPoint.org/careers to hear more from our team members about why UnityPoint Health is a great place to work. https://dayinthelife.unitypoint.org/