UnityPoint Health

Community Support Specialist-BHGMHC

Requisition ID
Patient Services
3251 W 9th St
2520 UnityPoint Health Allen Hospital
Community Support Outreach
Scheduled Hours/Shift
8 am - 4:30 pm M-F
Work Remotely within the US
Work Type (Portal Searching)
Full Time Benefits


UnityPoint Health - Allen Hospital 

Black Hawk Grundy Mental Health Center

Full-time; 8:00 am – 4:30 pm; M-F


The Community Support Specialist is responsible for providing a wide variety of community based support services to individuals with a Serious Mental Illness (SMI) designed to reduce and/or prevent emergency department visits, mental health unit admissions or readmissions and placement in a more restrictive environment.


Why UnityPoint Health?

  • Culture – At UnityPoint Health, you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and unwavering belief in doing what's right for the people we serve.
  • Benefits – Our competitive Total Rewards program offers benefits options like 401K match, paid time off and education assistance that align with your needs and priorities, no matter what life stage you’re in.
  • Diversity, Equity and Inclusion Commitment – We’re committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.
  • Development – We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.
  • Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.

Visit us at UnityPoint.org/careers to hear more from our team members about why UnityPoint Health is a great place to work.



  • Provides daily living skills training including but not limited to development of medication management strategies, shopping, learning the transportation system, symptom management skills, locating housing, coping strategies, transportation to selected appointments, etc.
  • Provides a wide variety of “care coordination” or case management activities including but not limited to information and referral, education, setting up appointments, setting up transportation, working with others involved in the client’s life, responding to crises, etc.
  • Documentation of all services provided in BHGMHC’s Electronic Health Record according to BHGMHC standards, insurance and/or managed care company requirements, state standards, etc.


Minimum Requirements:

  • Bachelor’s Degree in a Human Service related field - Bachelor’s Degree in Social Work preferred
  • 1-3 year’s experience in the mental health field 
  • Ability to form good working relationships with clients
  • Flexibility
  • Orientation to community based services


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