UnityPoint Health

Technical Assistant Medical Imaging

Requisition ID
Registration and Scheduling
221 NE Glen Oak Ave
5020 UnityPoint Health Methodist Medical Center
Medical Imaging Support- MMCI
Scheduled Hours/Shift
1st shift M-F
Work Type (Portal Searching)
Full Time Benefits


Medical Imaging/Ancillary Technician

1st Shift at Methodist Campus

40 Hours, Benefits


To greet, register and collect data on patients coming into the Department of Medical Imaging. Performs exam ordering and other clerical duties as required. This position also is responsible for using the Picture Archiving System (PACS) for image access, image processing and image distribution. Serves as contact for all Medical Imaging services, telephone calls and requests for records. Completes CD creating exams as well as hard copy of films. Directs telephone traffic to the appropriate location in an efficient and courteous manner.


Why UnityPoint Health?

  • CultureAt UnityPoint Health, you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and unwavering belief in doing what’s right for the people we serve.
  • Benefits – Our competitive Total Rewards program offers benefits options like 401K match, paid time off and education assistance that align with your needs and priorities, no matter what life stage you’re in.
  • Diversity, Equity and Inclusion Commitment – We’re committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.
  • Development – We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.
  • Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.


Visit us at UnityPoint.org/careers to hear more from our team members about why UnityPoint Health is a great place to work. https://dayinthelife.unitypoint.org/

COVID-19 and Flu Vaccination Requirement: It is required to be fully vaccinated for COVID-19 and Influenza. Exemption requests based on medical or religious reasons may be submitted, but must be approved for active employment. 





  • Uses time, supplies and other resources productively to promote responsive and cost effective care.
  • Answers phones promptly within 3 rings with a pleasant tone, states name and unit/department.
  • Understands phone functions, such as hold and transfer, and explains to callers what you are doing.
  • Takes accurate and complete messages and delivers them promptly.
  • Faxes information to offices as requested.
  • Overhead pages staff for calls in a professional manner.
  • Communicates any delay in processing requests to appropriate persons.
  • Is resourceful and effective in dealing with stressful situations and/or emergencies
  • Demonstrate productive use of time and completes work within assigned shift.
  • Prioritizes work to meet department needs, standards and deadlines
  • Calls for exam scripts not on share drive and ensures scipts are available the day of exam
  • Demonstrates working knowledge of release of information and confidentiality policies regarding records.
  • Assists customers in accessing portal to retrieve reports.
  • Completes varying duties in communications area and serves as a resource person to medical staff and customers.
  • Efficiently separates and accurately distributes reports/films according to the established guidelines for the outside clinics.
  • Follows up on undelivered reports to ensure they are sent to the appropriate doctor.
  • Picks up and sorts department mail.
  • Packages outside films and makes arrangements for their return.
  • Bar codes film jackets into and out of the RIS system.
  • Demonstrates working knowledge of release of information and confidentiality policies regarding records.
  • Order entry in Powerscribe for outside dictations not in RIS or PACS.
  • Assists with patient flow through preparation of requisitions and other log sheets while maintaining effective human relations skills in all dealings with customers and coworkers.
  • Greet patients arriving for appointments in a professional, positive and friendly manner.
  • Efficiently gathers data from patients in order to activate the check in document on outpatients in a timely manner to ensure accuracy of patients' information in the HIS system and notifies the appropriate area as needed.
  • Assists patients with gowning as needed.
  • Ensures a signed physician order for the procedure is available for our records.
  • Responds to call lights in a timely manner and notifies appropriate personnel to attend to the request.
  • Check in and distribute films from outside sources.
  • Prepares copies of the daily COS schedule for the individual areas in Medical Imaging and Traffic Control.
  • Completes varying duties of records technician and serves as a resource person to medical staff and customers.
  • Prepares clinical films to be hung according to hanging protocol.
  • Accessing old medical records for comparision readings from Iron Mountain.
  • Assists physicians and other hospital personnel in locating images for review in PACS and film.
  • Film jackets are properly filed, maintained and located in a timely and accurate manner.
  • Demonstrates good investigatory procedures for retreival of missing jackets and films.
  • Knowledgeable of record retention policy.
  • Knowledgeable of RIS system for record tracking and locating.
  • Knowledgeable of the RA600 and PACScube protocol.
  • Has ability to burn CD's and print images to film from PACS as requested from staff and customers.
  • Has ability to troubleshoot within PACS, PACScube and the RA600.
  • Films purged according to policy.
  • Packages outside films and makes arrangements for their return.





  • Certificate Program in the field(s) of Preferred

Work Experience

  • 1-3 years of experience in/with clerical background such as keyboarding, filing and recordkeeping are required, and demonstration of effective human relations and communications skills, are recommended. (Select).

License and Certification

  • Not Indicated

Communication Skills

  • Required English Skills
  • Basic reading skills
  • Basic writing skills
  • Basic oral skills
  • Ability to respond appropriately to customer/co-worker
  • Interaction with a wide variety of people
  • Maintain confidential information
  • Ability to communicate only the facts to recipients or to decline to reveal information
  • Ability to project a professional, friendly, helpful demeanor

Computer Skills

  • Basic computer knowledge: Uses word processing, spreadsheet, e-mail application, and web browser. Comfortable within a Windows OS and learning new applications.



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