UnityPoint Health

Robert Young Center, Counselor - Mobile Crisis Clinician MHP- Grant Funded, Rock Island

Requisition ID
Behavioral Health Services - Non-Nursing
US-IL-Rock Island
2200 3rd Ave
6020 UnityPoint Health QC Trinity
Rock Island
Crisis Stabilzn Unit-VisionWrk
Scheduled Hours/Shift
Work Remotely within the US
Work Type (Portal Searching)
Full Time Benefits


Description of Position:

The Mental Health Professional (MHP) (Care Management) is supervised by the Department manager. The MHP (Care Management) will provide mental health assessment, intervention, and consultation to individuals identified as having psychiatric disorders; plan treatment modalities, coordinate treatment plans and follow clients through the treatment process; may supervise clinical interns assigned to department.  The MHP (Care Management) will deliver customer service and work cooperatively with other departments.  The MHP (Care Management) will provide crisis intervention, maintain accurate clinical documentation, and demonstrate Trinity’s principles and values when interacting with clients, families, visitors, physicians and coworkers.



COVID-19 and Flu Vaccination Requirement: It is required to be vaccinated for COVID-19 and Influenza. Exemption requests based on medical or religious reasons may be submitted, but must be approved for active employment. 


Why UnityPoint Health?

  • Culture – At UnityPoint Health, you Come for a fulfilling career and experience a culture guided by uncompromising values and unwavering belief in doing what's right for the people we serve.
  • Benefits – Our competitive Total Rewards program offers benefits options like 401K match, paid time off and education assistance that align with your needs and priorities, no matter what life stage you’re in.
  • Diversity, Equity and Inclusion Commitment – We’re committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.
  • Development – We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.
  • Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.


Visit us at UnityPoint.org/careers to hear more from our team members about why UnityPoint Health is a great place to work. https://dayinthelife.unitypoint.org


Essential Functions/Responsibilities:


% of Time


Care Coordination

·       Care Management: Assures that all clients receive clinically sound triage/referral and ongoing care management services for behavioral health needs.

·       Performs diagnostic assessments and collects diagnostic information to determine an individualized treatment plan for the client.

·       Plan treatment modalities, coordinate treatment plans and follow clients through the treatment process

·       Requests consultation for clients that includes providers, social workers and nursing staff when necessary.

·       Delivers high quality care appropriate to the age and educational level of the client.

·       Responds to phone calls for crises intervention by providing brief direction, recommendations, and crises intervention.  Triages phone calls to distinguish between emergencies needing direction to present for a crises evaluation or non-emergency call.

·       Evaluate the client’s treatment plan through follow-up assessment and makes adjustments based on clinical findings.




Clinical Excellence

·       Maintains accurate, concise, current clinical documentation.  This includes but is not limited to all phone conversations, requests from the client, changes in the clinical conditions and all consultations with providers.

·       Identifies available support systems to meet the needs of each individual client.

·       Assist Robert Young Center clients and families by making contact with community agencies.

·       Establishes and maintains good working relationships with the medical, educational, and social services community.






Client Education

·       Utilizes a holistic approach to determine teaching methods appropriate to the individual client.

·       Provides psycho-education to clients and families regarding their illness, medications, and/or treatment plan to supplement information provided by health care professionals.

·       Evaluate the client’s understanding of information provided and ability to follow through.




Basic UPH Performance Criteria        

·       Demonstrates the UnityPoint Health Values and Standards of Behaviors as well as adheres to policies and procedures and safety guidelines.

·       Demonstrates ability to meet business needs of department with regular, reliable attendance.

·       Employee maintains current licenses and/or certifications required for the position.

·       Practices and reflects knowledge of HIPAA, TJC, DNV, OSHA and other federal/state regulatory agencies guiding healthcare.

·       Completes all annual education and competency requirements within the calendar year.

·       Is knowledgeable of hospital and department compliance requirements for federally funded healthcare programs (e.g. Medicare and Medicaid) regarding fraud, waste and abuse.  Brings any questions or concerns regarding compliance to the immediate attention of hospital administrative staff.  Takes appropriate action on concerns reported by department staff related to compliance.










Minimum Requirements





Requires a BA, BS, BSW in a behavioral healthcare services related field, or a Licensed Practical Nurse (LPN).





CPR certification.






Demonstrated ability to apply critical thinking and problem-solving abilities to a wide range of client situations. Has the ability to accurately collect and assess information, understand the ethical standards of behavioral healthcare, and provide care appropriate to the age and diagnosis of the client.  Demonstrate excellent communication skills and professional manner and presentation.  Able to establish effective consultative relationship with health care providers, outside agencies, co-workers, and the community.  Able to work sensitively with clients.  Able to handle multiple priorities, maintain composure under stress, and adapt to a fast paced changing environment.    


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