UnityPoint Health

Case Manager

Requisition ID
Behavioral Health Services - Non-Nursing
221 NE Glen Oak Ave
5020 UnityPoint Health Methodist Medical Center
Chemical Dependency Assessment
Scheduled Hours/Shift
40 hrs./ 1st shift
Work Type (Portal Searching)
Full Time Benefits


Case Manager-UnityPlace-Chemical Dependency Assessments


Full-Time 40 hours/week, Benefitted

1st Shift


To provide a comprehensive approach to case management inclusive of all aspects of the patient's stay including, but not limited to the following key functions: discharge planning and execution of the discharge plan; ensuring proper utilization management requirements of payers are met.


About UnityPoint Health - UnityPlace:

UnityPoint Health - UnityPlace is proud to offer the most comprehensive addiction and mental health services in the Peoria, Illinois region to you and your family. UnityPlace was formed by the joining of UnityPoint Health®, Human Service Center and Tazwood Center for Wellness in April of 2019. UnityPlace is a new non-profit organization dedicated to meeting the growing behavioral health care needs of the community. Our compassionate and committed treatment team is comprised of many experts from psychiatry and addiction medicine. 

Our goal is to deliver comprehensive behavioral healthcare to optimize the patient's well-being. It is our privilege to partner with our patients on their journey of healing. 

As a member of the UnityPlace Team, our team members are eligible for a benefits package including:

  • Medical
  • Dental
  • Vision
  • Retirement
  • Paid Time Off

Additional benefits are available, apply today to discuss our full benefits package!

Why UnityPoint Health?

  • Culture – At UnityPoint Health, you Come for a fulfilling career and experience a culture guided by uncompromising values and unwavering belief in doing what's right for the people we serve.
  • Benefits – Our competitive Total Rewards program offers benefits options like 401K match, paid time off and education assistance that align with your needs and priorities, no matter what life stage you’re in.
  • Diversity, Equity and Inclusion Commitment – We’re committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.
  • Development – We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.
  • Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.

Visit us at UnityPoint.org/careers to hear more from our team members about why UnityPoint Health is a great place to work. https://dayinthelife.unitypoint.org.


Performs and executes discharge planning 

·         Develops sound and reliable discharge plans incorporating risk for readmission assessment in discharge needs and support structure

·         Includes all stakeholders in the discharge plan to ensure plan is sound and fully communicated

·         Participates in multidisciplinary rounding process as requested

·         Works collaboratively with all caregivers in the continuum of care to ensure sound and timely discharge plan

·         Demonstrates strong understanding and mastery of community resources

·         Possesses strong discharge planning assessment skills

·         Communicates well and frequent with patient and family

·         Works collaboratively with nursing and other members of the care team, to ensure issues that Case Management identifies, are included in the plan of care

·         Organizes and leads multidisciplinary care conferences as necessary to facilitate plan of care progression.

·         Ability to identify barriers to transportation and assist with getting patient transportation to appointments

·         Provide ongoing recovery support service to ensure patient arrives and is engaged by intake staff, and ensure that patient remains engaged in treatment overtime – helping the patient navigate stages of change and practical considerations.

·         Work with insurance provided transportation programs to ensure transportation




Ensures Patients receive comprehensive services:  Assists the interdisciplinary treatment team in patient assessment for appropriateness of treatment services.

  • Is knowledgeable and capable of working with patients who present a dual problem, Co-Occurring Substance Use and Mental Health Disorder.
  • Provides that all patient contact and interaction is based upon inherent dignity, individuality, culture and beliefs of each patient. Patient care is provided in a compassionate, humane, and non-enabling manner.
  • Participates in interdisciplinary clinical staffing or ensures pertinent information is provided to team
  • Demonstrates Motivational Interviewing skills when working with patients.

·         Demonstrates ongoing assessment for next level of care and actions to move patient to appropriate level

·         Is knowledgeable in understanding of addiction, signs of overdose, and administration of naloxone products.

·         Ability to educate patient and family in opiate use and administration of naloxone products.

·         Ability to provide consultation with patient, family, insurance provider, and treatment providers to confirm recommended course of treatment is covered and/or affordable.


30 %

Assist in facilitation of services, based on quality initiatives and documentation in EMR.

 ·         Ensures accurate documentation

·         Collaborates with Certified Peer Recovery Specialist and Data Analyst to ensure documentation is present to supports warm hand off.

·         Documents all Discharge Planning components accurately in EMR

·         Assist with documentation in EMR to support quality initiatives

·         Assist with audits for medical necessity documents as requested



 Basic UPH Performance Criteria         

·         Demonstrates the UnityPoint Health Values and Standards of Behaviors as well as adheres to policies and procedures and safety guidelines.

·         Demonstrates ability to meet business needs of department with regular, reliable attendance.

·         Employee maintains current licenses and/or certifications required for the position.

·         Practices and reflects knowledge of HIPAA, TJC, DNV, OSHA and other federal/state regulatory agencies guiding healthcare.

·         Completes all annual education and competency requirements within the calendar year.

·         Is knowledgeable of hospital and department compliance requirements for federally funded healthcare programs (e.g. Medicare and Medicaid) regarding fraud, waste and abuse.  Brings any questions or concerns regarding compliance to the immediate attention of hospital administrative staff.  Takes appropriate action on concerns reported by department staff related to compliance.





Minimum Requirements

Identify items that are minimally required to perform the essential functions of this position.

Preferred or Specialized

Not required to perform the essential functions of the position.





Bachelor’s Degree in Nursing, Social Work, or related field of study, OR 2 years of Case Management experience in lieu of degree.








At least 1 year of experience in case management or related position


2-4 years of experience in/with an acute care setting, behavioral health, or addiction.







CPR within 3 months of hire


CPI within 3 months of hire







Required English Skills

  • Advanced reading skills
  • Advanced writing skills
  • Advanced oral skills

Communication Skills

  • Ability to respond appropriately to customer/co-worker
  • Interaction with a wide variety of people
  • Maintain confidential information
  • Ability to communicate only the facts to recipients or to decline to reveal information
  • Ability to project a professional, friendly, helpful demeanor

Computer Skills

  • Basic computer knowledge: Uses word processing, spreadsheet, e-mail application, and web browser. Comfortable within a Windows OS and learning new applications.







Use of usual and customary equipment used to perform essential functions of the position.


Must have control over personal use of all mood altering chemicals and behaviors.

If recovering from an addiction, must currently have a minimum of 2 years of uninterrupted recovery.





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