Physical Environment of Care

·Provide a safe environment to the patients and assigned departments by demonstrating an awareness of patient and personal safety.

·Perform safety rounds on units and to ensure the safety and well-being of all patients and accurately documents safety rounds.

·Demonstrate knowledge that patient and workplace safety is a priority by preventing errors, accidents and infections and reporting potential or actual concerns immediately

·Utilize de-escalation skills and intervene with patients to prevent aggression and assaults.

·Observe and document patient conversations and use of restraint and seclusion.

·Use Motivational Interviewing techniques to facilitate conversations with patients for the purpose of identifying strategies to be successful while in the hospital and after discharge.

·Utilizing patient input to help develop safety plans for patients that will provide them with coping strategies and planning for discharge.

·Assess and choose teaching strategies appropriate to the patient’s and their families’ age, specific needs, culture, gender, readiness to learn and level of comprehension

·Consult appropriate resources within the hospital to provide specialized education as needed.

·Continue professional development and involvement in professional activities that enhance clinical

practice by sharing knowledge through networking and research.

60%

Patient Safety

·De-escalate patients that are behaviorally escalated using strategies identified in MOAB and other assigned trainings.

·Assist in safely utilizing available equipment to maintain safety on the Behavioral Health units.

10%

Regulatory Compliance

·Provide documentation of rounds and all other items required by regulatory standards or policies and procedures.

·Demonstrates ability to meet business needs of department with regular, reliable attendance.

·Employee maintains current licenses and/or certifications required for the position.

·Practices and reflects knowledge of HIPAA, JCAHO, DNV, OSHA and other federal/state regulatory agencies guiding healthcare.

·Completes all annual education and competency requirements within the calendar year.

·Is knowledgeable of hospital and department compliance requirements for federally funded healthcare programs (e.g. Medicare and Medicaid) regarding fraud, waste and abuse.Brings any questions or concerns regarding compliance to the immediate attention of hospital administrative staff.Takes appropriate action on concerns reported by department staff related to compliance.

·

20%

Basic UPH Performance Criteria

·Demonstrates the UnityPoint Health Values and Standards of Behaviors as well as adheres to policies and procedures and safety guidelines.

·Demonstrates ability to meet business needs of department with regular, reliable attendance.

·Employee maintains current licenses and/or certifications required for the position.

·Practices and reflects knowledge of HIPAA, TJC, DNV, OSHA and other federal/state regulatory agencies guiding healthcare.

·Completes all annual education and competency requirements within the calendar year.

·Is knowledgeable of hospital and department compliance requirements for federally funded healthcare programs (e.g. Medicare and Medicaid) regarding fraud, waste and abuse.Brings any questions or concerns regarding compliance to the immediate attention of hospital administrative staff.Takes appropriate action on concerns reported by department staff related to compliance.

10%

Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that required of the employee.Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Demonstration of UPH Values and Standards of Behaviors

Consistently demonstrates UnityPoint Health’s values in the performance of job duties and responsibilities

Foster Unity:

·Leverage the skills and abilities of each person to enable great teams.

·Collaborate across departments, facilities, business units and regions.

·Seek to understand and are open to diverse thoughts and perspectives.

Own The Moment:

·Connect with each person treating them with courtesy, compassion, empathy and respect

·Enthusiastically engage in our work.

·Accountable for our individual actions and our team performance.

·Responsible for solving problems regardless of the origin.

Champion Excellence:

·Commit to the best outcomes and highest quality.

·Have a relentless focus on exceeding expectations.

·Believe in sharing our results, learning from our mistakes and celebrating our successes.

Seize Opportunities:

·Embrace and promote innovation and transformation.

·Create partnerships that improve care delivery in our communities.

·Have the courage to challenge the status quo.

Minimum Requirements

Preferred or Specialized

Education:

High School diploma or post-secondary education

Post-secondary degree in criminal justice, counseling or other human service degree preferred.

Experience:

1-3 years working in a related field.

License(s)/Certification(s):

None required

Knowledge/Skills/Abilities:

Good communication and documentation skills.

Ability to defuse acute situations with behavioral patients

Calm and compassionate presence

Other: